Outage in Vagaro

Partial Service Degradation

Resolved Minor
January 03, 2020 - Started over 5 years ago
Official incident page

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Outage Details

We are currently investigating the issue with the slowdown of service to some customers. An update will be provided as soon as our Development team has a resolution in place.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 01/03/2020 09:30PM

The issue we have been facing today has been resolved. Please continue to use your web service and mobile applications as usual. Thank you for your patience while we resolved this situation.

INVESTIGATING over 5 years ago - at 01/03/2020 08:52PM

We are continuing to investigate this issue. Some customers may experience an intermittent slowdown on the Vagaro Pro mobile app, with longer than expected load times. Our Engineering team is working toward a resolution as quickly as possible.

INVESTIGATING over 5 years ago - at 01/03/2020 07:41PM

We are continuing to investigate this issue. As a reminder, the Vagaro Pro mobile app is not affected by the slowdown and should be used as a workaround where possible, until service is restored to the web.

INVESTIGATING over 5 years ago - at 01/03/2020 06:46PM

We are continuing to investigate this issue. Where possible, please use the Vagaro Pro mobile app until service is restored to the web. Thank you for your patience, we are working as quickly as possible toward a resolution.

INVESTIGATING over 5 years ago - at 01/03/2020 06:03PM

Our Development team continues to work tirelessly to correct this issue. Please use the Vagaro Pro mobile app as a temporary workaround. Thank you for your patience.

INVESTIGATING over 5 years ago - at 01/03/2020 05:17PM

We are currently investigating the issue with the slowdown of service to some customers. An update will be provided as soon as our Development team has a resolution in place.

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