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Outage in Vonage

Fraud Defender Alerts Degraded

Resolved Minor
March 20, 2025 - Started about 1 year ago - Lasted 32 minutes
Official incident page

Incident Report

Customers using Fraud Defender Advanced may receive unwanted emails about AIT protection fraud alerts, even if they configured to receive them only after certain threshold is exceeded” We will update this status as soon as we have more detailed information to share.

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RESOLVED about 1 year ago - at 03/20/2025 06:13PM

We can confirm this problem has been resolved, and all services have been restored.

Customers using Fraud Defender Advanced may have received unwanted emails about AIT protection between 2025-03-19 10:00 UTC until 2025-03-20 17:20 UTC.

Other services have not been impacted.

Please let support@api.vonage.com know if you continue to experience problems with this.

IDENTIFIED about 1 year ago - at 03/20/2025 05:44PM

Customers using Fraud Defender Advanced may receive unwanted emails about AIT protection fraud alerts, even if they configured to receive them only after certain threshold is exceeded”

We will update this status as soon as we have more detailed information to share.

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