Outage in WeGift

Innovasport MX orders are failing

Resolved Minor
November 22, 2024 - Started about 14 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 11/22/2024 11:12PM

This incident has been resolved.

MONITORING about 12 hours ago - at 11/22/2024 10:11PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 14 hours ago - at 11/22/2024 08:05PM

We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Latest WeGift outages

Just Jeans NZ orders are failing - about 6 hours ago
Innovasport MX orders are failing - about 11 hours ago

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