Outage in Wink

Wink Hub Connectivity Issues

Resolved Minor
March 24, 2019 - Started about 6 years ago
Official incident page

IsDown continuously monitors the Wink status page and multiple sources to provide up-to-date information. Check back with us for the latest Wink uptime status.

Outage Details

Hubs failing to reconnect to server after loss of power. Users are advised to leave Wink Hubs connected to power at this time to avoid issues.
Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 03/27/2019 12:41AM

the core issues have been resolved. Power cycling hubs is no longer an issue

MONITORING about 6 years ago - at 03/26/2019 07:23PM

We are implementing a fix for Hub connectivity issues affecting some users and are monitoring results. All users are still advised to leave Wink Hubs connected to power & postpone updating their Hubs at this time.

INVESTIGATING about 6 years ago - at 03/26/2019 03:26PM

We are still investigating reports of Hub connectivity issues affecting some users. All users are advised to leave Wink Hubs connected to power & postpone updating their Hubs at this time.

INVESTIGATING about 6 years ago - at 03/25/2019 09:06PM

We are currently investigating the issue with Wink Hubs failing to reconnect after a loss of power. Users are advised to leave Wink Hubs connected to power & postpone updating their Hubs at this time.

IDENTIFIED about 6 years ago - at 03/24/2019 11:41PM

Hubs failing to reconnect to server after loss of power. Users are advised to leave Wink Hubs connected to power at this time to avoid issues.

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