Outage in Xero

Global: Navigation- customers unable navigate in Xero

Resolved Major
July 19, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware global customers trying to see the Navigation menu in Xero are experiencing a blank page. Our team is investigating this with urgency. Status Last Reviewed: 5:42am UTC
Components affected
Xero
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/19/2024 08:03AM

A third party issue with Crowdstrike impacting global Xero customers has now been resolved. We apologise for any inconvenience caused, and we thank customers for their patience during this time.

IDENTIFIED 7 months ago - at 07/19/2024 06:46AM

We are aware some customers are experiencing issues navigating in Xero as a result of a third party issue with Crowdstrike.

We thank customers for their patience while we investigate and apologise for any inconvenience.

IDENTIFIED 7 months ago - at 07/19/2024 06:27AM

We are aware some customers are experiencing issues navigating in Xero as a result of a third party issue with Crowdstrike.

We thank customers for their patience while we investigate and apologise for any inconvenience.

INVESTIGATING 7 months ago - at 07/19/2024 05:55AM

We are aware global customers trying to navigate in Xero are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 6:08am UTC

INVESTIGATING 7 months ago - at 07/19/2024 05:42AM

We are aware global customers trying to see the Navigation menu in Xero are experiencing a blank page. Our team is investigating this with urgency.

Status Last Reviewed: 5:42am UTC

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