Microsoft 365

Title: We're looking into a potential problem impacting Microsoft 365 services User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with the Microsoft 365 service and checking for impact to your organization. We'll provide an update within 30 minutes.

Users report inability to add SharePoint connectors in PowerApps and failures in connection with Office 365 Users connector. Diverse experiences suggest widespread service outage.

Users report inability to login, access emails, or use apps. Some find temporary workaround by using InPrivate browsing mode.

Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) User impact: Users may experience failures or timeouts while accessing Copilot. Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity. Scope of impact: Impact is specific to users located in Europe attempting to access Copilot. Next update by: Friday, February 13, 2026, at 3:30 PM UTC

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC

Title: Some admins may be unable to provision new Microsoft OneDrive personal sites for newly onboarded users User impact: Admins may be unable to provision new OneDrive personal sites for newly onboarded users. More info: As a result, new users may be unable to access OneDrive. Current status: We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some admins attempting to provision new OneDrive personal sites may be impacted. This information may be updated as our investigation continues. Next update by: Monday, February 9, 2026, at 5:30 PM UTC

Title: Some users' legitimate email messages are being marked as phish and quarantined in Exchange Online User impact: Users' legitimate email messages are being marked as phish and quarantined in Exchange Online. Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to send or receive Exchange Online email messages are impacted. Next update by: Thursday, February 5, 2026, at 5:30 PM UTC

Title: Some users may experience a delay when loading pages in Microsoft OneDrive User impact: Users may have experienced a delay when loading pages in OneDrive. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in OneDrive. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

Title: Some users may experience a delay when loading pages in SharePoint Online User impact: Users may have experienced a delay when loading pages in SharePoint Online. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in SharePoint Online. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

Title: Users may experience delays when sending or receiving Exchange Online email messages User impact: Users may experience delays when sending or receiving Exchange Online email messages. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Some users using Microsoft 365 Copilot Chat may not see any responses being generated User impact: Users using Copilot Chat may not see any responses being generated. More info: Users may see the following error message "Something went wrong. Please try again." Current status: We've received reports indicating users may be unable to generate responses within Copilot Chat. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some users attempting to generate responses within Copilot Chat in the Europe may be impacted. Next update by: Thursday, January 29, 2026, at 2:30 PM UTC