OpenText

Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031318

Fax2Mail and Core Messaging - Email is currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience. Tracking Number: IM4030606

The following services are currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Collaboration for Engineering (xchange.us.opentext.com) - Core Content Management - Core Content Management (corecontent.us.opentext.com) - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Tracking Number: IM4021979

We are currently experiencing a widespread service outage impacting Developer Experience across all locations. Customers are unable to authenticate, preventing access to the service. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. Further updates will be provided as more information becomes available. Reference: IM4021478

Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4019383

Core Management Console is currently experiencing intermittent login failures. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4019194

Multiple services are currently experiencing an issue where senders of messages are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: forth coming

We are currently investigating this issue.

Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience. - Core Collaboration for Engineering (xchange.us.opentext.com) - Core Content Management (corecontent.us.opentext.com) - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText - Core Platform - Search Tracking Number: IM4014044

We are currently experiencing an issue affecting the search functionality for documents uploaded on or after October 2, 2026, at 11:00 AM UTC. Impacted Applications:: Core Content / Core4SF / Core Collaboration for Engineering Documents uploaded prior to the specified date and time should remain fully searchable and unaffected by this issue. Our technical teams are actively engaged and working together to identify the root cause and restore normal search functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work toward resolution. Additional updates will be provided as more information becomes available.

Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4013681