Is OpenText Down? Check current status

Check if OpenText is down, official outages, user-reported issues, and outages map.

Current OpenText status

OpenText is undergoing maintenance

Updated from OpenText official status page

Zix - Zix Protect inbound email not relaying

started 3 days ago
We are currently investigating an issue with Zix Protect and inbound email. We are working on resolving this issue. We apologize for the inconvenience this may be causing. Tracking incident: I...
Check details & latest updates

OpenText not working for you?

OpenText service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
OpenText Outage Map

View OpenText Reports Map

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OpenText recent outages and downtime history

IsDown has tracked 298 incidents since started monitoring OpenText status in January 2023. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official OpenText outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 19, 2025
01:25 PM EST
Minor
Core EDR/MDR platform degradation
Core EDR/MDR is currently experiencing an issue affecting alerts functionality. Teams are current...
about 7 hours
Nov 18, 2025
08:41 AM EST
Major
Zix Encryption Services - Email Message Privacy (EMP) Unavailable to Multiple Customers
The Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue wher...
about 1 hour
Nov 17, 2025
04:44 PM EST
Minor
Zix Encryption Services - Hosted SMB Outbound Relay Issues
The Zix Encryption Services - Hosted SMB is currently experiencing an issue with relaying outboun...
about 15 hours
Nov 17, 2025
11:12 AM EST
Minor
Zix - Email Threat Protection Customer Portal pages returning errors
We are currently investigating reports of the Customer Portal returning errors within the interfa...
about 3 hours
Nov 14, 2025
06:49 AM EST
Minor
Zix - Hosted Exchange (HEX) - OWA Error
Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into O...
4 days
Nov 10, 2025
01:38 AM EST
Minor
Developer Experience - Thrust API Bundle is experiencing service unavailability
Developer Experience - Thrust API Bundle is experiencing service unavailability. Teams are curren...
31 minutes
Nov 08, 2025
06:18 PM EST
Major
Core North America services were unavailable
The following services are currently unavailable. Teams are currently assembled and working to re...
about 2 hours
Nov 07, 2025
11:37 AM EST
Minor
Zix - Zix Console returning 502 Gateway Error
We have identified an issue with our Zix Console returning a 502 Gateway Error when navigating to...
12 days
Nov 07, 2025
07:21 AM EST
Minor
Zix - Partner Portal returning Page Not found
We are currently investigating an issue with logging into Partner Branded Portals/Page Not Found ...
about 3 hours
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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about OpenText status

See what users are saying about OpenText issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • NO INCOMING/OUTGOING FAX SINCE 1230.

    RightFax Connect

  • sharon - Says it can't connect to the server.

    RightFax Connect

  • Jeff - Open Text down for Pierce Co. WA in Tacoma WA.

  • Charles - Getting 403 Forbidden error on https://www.opentext.com.

  • CC - Doesn't load until multiple tries, creating a new fax takes minutes upon minutes instead of seconds. .

    RightFax Connect

  • Barb - Unable to log into Ford Supplier Portal. Was able to do so successfully yesterday. .

    Supplier Portal

OpenText scheduled maintenances

IsDown aggregates scheduled maintenances for OpenText. Currently, there are 12 more maintenances scheduled.

  • Nov 20 2025
    Webroot Management Consoles Software Maintenance scheduled for 20 November 2025

    Scheduled for November 20, 2025 at 02:00 AM EST · until 06:00 AM EST

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Nov 20 2025
    C2225543 - System Maintenance

    Scheduled for November 20, 2025 at 04:00 PM EST · until 06:00 PM EST

    Services Affected: - OpenText PositivePro Impact: Service will be unavailable during this timeframe.

  • Nov 22 2025
    OCP GCP-US Infrastructure maintenance

    Scheduled for November 22, 2025 at 12:00 AM EST · until 02:00 AM EST

    We will be undergoing scheduled maintenance for the email service components. Email functionality will be degraded during the maintenance window.

OpenText components or services current status

Component Status Details
Active Access status OK View details
B2B Connect status OK View details
Cloud Fax services EMEA status OK View details
Cloud Fax services North America status OK View details
Core Archive for SAP Solutions | SAP Archiving and Document Access Core by OpenText status OK View details
Core Europe status OK View details
Core North America status OK View details
Core Share status OK View details
Core Signature add-on for Content Suite Platform/xECM (OCP & CS) status OK View details
Core Signature add-on for Core Share status OK View details
Core Signature Service (OCP & CS) status OK View details
Core Signature Standalone status OK View details
Hightail status OK View details
Identity and Access Management status OK View details
LEAP - Supplier Exchange v1 Europe status OK View details
LEAP - Supplier Exchange v1 North America status OK View details
Liaison status OK View details
Notifications Services EMEA status OK View details
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View all services Start Monitoring Your Dependencies

OpenText provides cloud-based data archiving solutions with regional compliance across multiple global locations and offers various communication services including secure fax and messaging APIs.

Monitoring OpenText since January 2023

Tracking 116 OpenText services and regions

Need help? Try here:
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139 incidents in 2025

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How to monitor the status of OpenText and all your dependencies?

IsDown is a status page aggregator that monitors if OpenText and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when OpenText, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors OpenText?

IsDown monitors OpenText health in almost real-time

Every few minutes we go to the status page of OpenText (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of OpenText's 116 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in OpenText, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from OpenText and other services.

One status page to monitor all your external dependencies

What you get when monitoring OpenText with IsDown

Track OpenText incidents and downtimes by severity

IsDown checks OpenText official status page for major/minor outages or downtimes. A major outage is when OpenText experiences a critical issue that severely affects one or more services/regions. A minor incident is when OpenText experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a OpenText outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with OpenText

OpenText and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of OpenText outages and downtimes

IsDown collects all information from the outages published in OpenText status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming OpenText maintenance events

OpenText publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the OpenText outages that impact your business

IsDown monitors OpenText and all their 116 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor OpenText but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor OpenText and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor OpenText and all your external dependencies in real-time

Get notified imediatelly when there's an issue with OpenText or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from OpenText and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with OpenText or other services

Send outage information from OpenText and other services to your tools

IsDown integrates with 20+ tools. Connect the status of OpenText and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from OpenText and other services to your tools

Share OpenText status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is OpenText down?'

Start Monitoring for Free
Share OpenText status in your status page

OpenText Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect OpenText outages, IsDown monitors OpenText's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official OpenText status page monitoring with real-time incident details.
Monitor 4,600+ services including OpenText in a single dashboard.
Instant OpenText outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of OpenText official status and user-reported issues.
Maintenance feed for OpenText
Granular alerts filtering by OpenText components and regions.
Start Monitoring OpenText with IsDown

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Frequently Asked Questions

Is OpenText down today?

OpenText is down. You can check OpenText status and incident details on the top of the page. IsDown continuously monitors OpenText official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current OpenText status?

OpenText seems to be having problems. You can check OpenText status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a OpenText outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is OpenText down today or just slow?

Yes, OpenText might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are OpenText outages detected?

IsDown monitors the OpenText official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is OpenText having an outage right now?

OpenText last outage was on November 19, 2025 with the title "Core EDR/MDR platform degradation"

How to check if OpenText is down?

Why use IsDown to monitor OpenText instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor OpenText and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring OpenText?

IsDown and DownDetector help users determine if OpenText is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about OpenText's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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