Check if Superloop is down, official outages, user-reported issues, and outages map.
Superloop is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 708 incidents since started monitoring Superloop status in December 2024. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Superloop outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 18, 2025
05:55 AM UTC
|
Minor
Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Degraded Performance
We implemented a fix and are currently monitoring the result.
|
about 18 hours |
|
Nov 18, 2025
02:37 AM UTC
|
Minor
Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Degraded Performance
Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kil...
|
about 4 hours |
|
Nov 16, 2025
11:57 PM UTC
|
Minor
Network Operations is currently investigating a degraded performance at 6 Park St, Coolum Beach Q...
|
1 day |
|
Nov 16, 2025
10:52 PM UTC
|
Minor
Network Operations is currently investigating a Site-wide service Interruption at the following a...
|
about 13 hours |
|
Nov 16, 2025
08:40 PM UTC
|
Minor
Network Operations is currently investigating a Partial Service Interruption at City of Greater G...
|
about 5 hours |
|
Nov 16, 2025
02:15 AM UTC
|
Minor
Network Operations is currently investigating a Partial Service Interruption at 80 CORONATION , N...
|
about 18 hours |
|
Nov 15, 2025
10:12 PM UTC
|
Minor
Power has been restored.
|
about 5 hours |
|
Nov 15, 2025
01:33 PM UTC
|
Minor
Unplanned Outage identified at Mary Caincross Park 148 Mountain View Rd, Maleny QLD 4552
|
about 14 hours |
|
Nov 15, 2025
08:25 AM UTC
|
Minor
Network Operations is currently investigating a Partial Service Interruption at Cribb Street Land...
|
3 days |
See what users are saying about Superloop issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Andrew - Current outage - Bayview Heights Qld.
| Component | Status | Details |
|---|---|---|
| Core Systems status | OK | View details |
| Fibre-to-the-Premises status | OK | View details |
| Managed Wi-Fi status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Superloop. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Managed Wi-Fi, core systems, and fiber-to-the-premises services for enhanced internet connectivity and network management for businesses and residences.
Monitoring Superloop since December 2024
Tracking 3 Superloop services and regions
664 incidents in 2025
IsDown is a status page aggregator that monitors if Superloop and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Superloop, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Superloop (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Superloop's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Superloop and other services.
IsDown checks Superloop official status page for major/minor outages or downtimes. A major outage is when Superloop experiences a critical issue that severely affects one or more services/regions. A minor incident is when Superloop experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Superloop outage, we send you an alert and update your dashboard and status page.
Superloop and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Superloop status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Superloop and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Superloop but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Superloop and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Superloop and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Superloop down?'
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While Downdetector relies on user-submitted reports to detect Superloop outages, IsDown monitors Superloop's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Superloop status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Superloop in a single dashboard. | ||
| Instant Superloop outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Superloop official status and user-reported issues. | ||
| Maintenance feed for Superloop | ||
| Granular alerts filtering by Superloop components and regions. |
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Superloop is down. You can check Superloop status and incident details on the top of the page. IsDown continuously monitors Superloop official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Superloop seems to be having problems. You can check Superloop status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Superloop might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Superloop official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Superloop last outage was on November 19, 2025 with the title "1 William Parker Place, Buderim, QLD - SC Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Superloop and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Superloop is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Superloop's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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