Check if Superloop is down, recent outages, user-reported issues, and outages map.
Superloop is working normally
Network Operations is currently investigating a Degraded performance at NSW FTTP sites
Monitor Superloop in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Superloop status data.
IsDown has tracked 622 incidents since started monitoring Superloop status in December 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 05, 2025
05:32 AM EDT
|
Minor | Kiunga, Western, Papua New Guinea - Partial Outage | 1 day |
Oct 04, 2025
05:32 PM EDT
|
Minor | 96 Old Gunnedah Rd, Narrabri NSW 2390 - Degraded Performance | 1 day |
Oct 03, 2025
11:41 PM EDT
|
Minor | Jackson Intl Airport, Jacksons Parade, 7 Mile, Boroko, Port Moresby 111, Papua New Guinea - Degra... | 40 minutes |
Oct 03, 2025
07:56 PM EDT
|
Minor | Queens Rd Nadi, Fiji - Degraded Performance | about 4 hours |
Oct 02, 2025
11:18 AM EDT
|
Minor | Alex Surf Club, 167 Alexandra Parade, Alexandra Headland QLD 4572 - SC Outage | about 6 hours |
Oct 02, 2025
08:12 AM EDT
|
Minor | 17 Macquarie Street, Prahran, VIC, 3181 - SC Outage | 1 day |
Oct 02, 2025
07:28 AM EDT
|
Minor | 77A Bulcock St Caloundra QLD 4551 - SC Outage | Ongoing |
Oct 01, 2025
08:28 PM EDT
|
Minor | 1 Omrah Ave, Caloundra QLD 4551, Australia - SC Outage | about 4 hours |
Oct 01, 2025
04:44 PM EDT
|
Minor | 1/21 McLeod St, Cairns City QLD 4870 - SC Outage | 2 days |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Current outage - Bayview Heights Qld
Component | Status |
---|---|
Core Systems | OK |
Managed Wi-Fi | OK |
Fibre-to-the-Premises | OK |
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Quickly access the status of Superloop and 4,522+ services
Managed Wi-Fi, core systems, and fiber-to-the-premises services for enhanced internet connectivity and network management for businesses and residences.
Monitoring Superloop since December 2024
Tracking 3 Superloop services and regions
578 incidents in 2025
Number of Incidents
78 issues
Last incident
3 days ago
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Superloop isn't down. You can check Superloop status and incident details on the top of the page. IsDown continuously monitors Superloop official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Superloop is currently operational. You can check Superloop status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Superloop might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Superloop official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Superloop last outage was on October 05, 2025 with the title "Kiunga, Western, Papua New Guinea - Partial Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Superloop and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Superloop is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Superloop's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Superloop with maximum flexibility
IsDown monitors Superloop for major outages. A major outage is when Superloop experiences a critical issue that severely affects one or more services/regions. When Superloop marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Superloop status page for minor outages. A minor outage is when Superloop experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Superloop status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Superloop and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Superloop and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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