Is Twilio Down? Check the current Twilio status

Twilio is having a minor outage

Updated

Twilio not working for you?

Monitoring Twilio since April 2020. Learn more

Monitoring

77 components

Total Incidents in 2025

276 incidents

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Active incident

SMS Delivery Delays to GrameenPhone Network In Bangladesh

started 26 minutes ago

We've become aware of a potential issue with SMS Delivery Delays to GrameenPhone Network in Bangladesh. Our engineering team has been alerted and is actively investigating. We will update as soon a...

Twilio issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Twilio problems

  • J

    john

    11 days ago

    SMS, APAC twilio messages from Trice not being recieved on telstra network

  • J

    Jacopo

    22 days ago

    Authy 2FA Our tokens aren't accepted and we receive a error msg of: "Your account is suspended"

  • C

    Camilo

    about 2 months ago

    Authy 2FA Can't access, it keeps asking me to accept login on a push up notification on another device when I never had the app on other device

  • I

    Ingolfur

    2 months ago

    They cannot send otp sms to Vodafone Iceland

  • M

    Maarten

    3 months ago

    There was an error adding your card information in the payment information section

  • K

    Keith

    4 months ago

    Authy 2FA App won't open on iOS after recent update

  • T

    Tushar

    5 months ago

    Authy 2FA validation failing and sms not delivered

  • B

    Brooklyn

    6 months ago

    Authy 2FA When i try to go into the app, it only gets to the dark blue screen with the logo then crashes.

  • J

    J

    7 months ago

    Twilio Flex is having some issues Calls are getting dropped while on calls and our agents are not able to hear the end users. Our network latency is 4ms and our Speed is 90 to 100 Mbps

  • L

    Laura

    7 months ago

    Authy 2FA No verification code being texted to me. Why??

  • C

    Christine

    7 months ago

    No Twilio numbers are forwarding. Just make a quick noise.

  • M

    Maryna

    7 months ago

    Authy 2FA Can log in neither via sms, nor call (Ukrainian phone number)

  • J

    James

    7 months ago

    Authy 2FA Error 403 when trying to sign in

  • J

    James

    7 months ago

    Authy 2FA Android App just freezes then closes, repeatedly. Two days now.

  • D

    Deanna

    7 months ago

    We use the eSheperd collars which have global sim cards. We are located in PEI, Canada. They have stopped connecting about an hour ago.

  • J

    Jordan

    8 months ago

    Authy 2FA Authy won't let me log in, and none of their support email addresses are currently functioning.

  • F

    Fábio

    8 months ago

    Authy 2FA I'm trying do activate Authy on another device but when I try click the button to send the push, the app displays the message "not acceptable" and I don't receive the push on the app in the other device.

  • A

    Alan

    9 months ago

    Delayed message delivery in usa

  • J

    joff

    9 months ago

    Authy 2FA not sending 2FA for Twitch

  • A

    asjad

    10 months ago

    Authy 2FA can't receive sms in pakistan

  • C

    Cody

    10 months ago

    Call terminated because of no audio received.

  • S

    Stew

    12 months ago

    Authy 2FA Showing "Not Acceptable" when logging in using mobile number

  • C

    Cass

    12 months ago

    Authy 2FA Does not accept my phone number

  • A

    ashley

    about 1 year ago

    Cant make outbound calls

  • A

    Anon

    about 1 year ago

    Authy 2FA Not Sending SMS

Twilio outage history

IsDown has tracked 7974 incidents since started monitoring Twilio status in April 2020.

  • Feb 21 2025

    We've become aware of a potential issue with Call Failures From Subscribers to Portugal Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. More details

  • Feb 21 2025

    We've become aware of a potential issue with Delivery Delays to Claro Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. More details

  • Apr 2020 ...
    IsDown started monitoring Twilio status

    We've tracked and collected 7974 incidents since started monitoring Twilio status

Sign up and check all outage history

Twilio outages in the last 30 days

Number of Incidents

179 issues

Last incident

0 days ago

Having problems with Twilio? What can you do?

  1. First, stay calm.

    • We know it's stressful when Twilio is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Twilio already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Twilio status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Twilio is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Twilio status changes

IsDown offers an easy way to monitor Twilio with maximum flexibility

Major Outages Notifications

IsDown monitors Twilio for major outages. A major outage is when Twilio experiences a critical issue that severely affects one or more services/regions. When Twilio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Twilio status page for minor outages. A minor outage is when Twilio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Twilio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Twilio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Twilio and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Twilio and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Twilio down today?

Twilio is down. You can check Twilio status and incident details on the top of the page. IsDown continuously monitors Twilio official status page every few minutes. In the last 24 hours, there were 6 outages reported.

What is the current Twilio status?

Twilio seems to be having problems. You can check Twilio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Twilio outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Twilio slow today?

Yes, Twilio might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Twilio outages detected?

IsDown monitors the Twilio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Twilio outage?

Twilio last outage was on February 21, 2025 with the title "SMS Delivery Delays to GrameenPhone Network In Bangladesh"

Twilio not working for you? How do I know if Twilio is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Twilio status and outages?
Why use IsDown to monitor Twilio instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Twilio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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