Twilio Status - Is Twilio Down?

Updated

Twilio is having a minor outage

Call Failures to a subset of Twilio's Numbers in Brazil

started about 1 hour ago

Our monitoring systems have detected a potential issue with call failures to a subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will upd...

Twilio not working for you?

Twilio issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Twilio outage history

IsDown has tracked 8343 incidents since started monitoring Twilio status in April 2020. We collect data from 3850+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 05 2025

    about 5 hours ago · lasted 13 minutes

    Our engineers are currently investigating the customer impact of a retroactive issue with SMS. We will follow up and provide customer impact details within 2 hours.

  • May 05 2025

    We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soo...

  • May 05 2025

    We are experiencing SMS delivery failures to Ucell Network in Uzbekistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  • May 05 2025

    about 13 hours ago · lasted about 2 hours

    We are experiencing SMS delivery failures to Multiple Networks In Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  • Apr 2020 ...
    IsDown started monitoring Twilio status

    We've tracked and collected 8343 incidents since started monitoring Twilio status

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Latest user comments about Twilio problems

  • J

    Jason

    Authy 2FA

    Not getting text messages when trying to log into twich

  • D

    Daniel

    We are not able to login on Twilio account. https://www.twilio.com/login We are receiving: 503 Service Temporarily Unavailable.

  • J

    john

    SMS, APAC

    twilio messages from Trice not being recieved on telstra network

  • J

    Jacopo

    Authy 2FA

    Our tokens aren't accepted and we receive a error msg of: "Your account is suspended"

  • C

    Camilo

    Authy 2FA

    Can't access, it keeps asking me to accept login on a push up notification on another device when I never had the app on other device

  • I

    Ingolfur

    They cannot send otp sms to Vodafone Iceland

  • M

    Maarten

    There was an error adding your card information in the payment information section

  • K

    Keith

    Authy 2FA

    App won't open on iOS after recent update

  • T

    Tushar

    Authy 2FA

    validation failing and sms not delivered

  • B

    Brooklyn

    Authy 2FA

    When i try to go into the app, it only gets to the dark blue screen with the logo then crashes.

  • J

    J

    Twilio Flex is having some issues Calls are getting dropped while on calls and our agents are not able to hear the end users. Our network latency is 4ms and our Speed is 90 to 100 Mbps

  • L

    Laura

    Authy 2FA

    No verification code being texted to me. Why??

  • C

    Christine

    No Twilio numbers are forwarding. Just make a quick noise.

  • M

    Maryna

    Authy 2FA

    Can log in neither via sms, nor call (Ukrainian phone number)

  • J

    James

    Authy 2FA

    Error 403 when trying to sign in

  • J

    James

    Authy 2FA

    Android App just freezes then closes, repeatedly. Two days now.

  • D

    Deanna

    We use the eSheperd collars which have global sim cards. We are located in PEI, Canada. They have stopped connecting about an hour ago.

  • J

    Jordan

    Authy 2FA

    Authy won't let me log in, and none of their support email addresses are currently functioning.

  • F

    Fábio

    Authy 2FA

    I'm trying do activate Authy on another device but when I try click the button to send the push, the app displays the message "not acceptable" and I don't receive the push on the app in the other device.

  • A

    Alan

    Delayed message delivery in usa

  • J

    joff

    Authy 2FA

    not sending 2FA for Twitch

  • A

    asjad

    Authy 2FA

    can't receive sms in pakistan

  • C

    Cody

    Call terminated because of no audio received.

  • S

    Stew

    Authy 2FA

    Showing "Not Acceptable" when logging in using mobile number

  • C

    Cass

    Authy 2FA

    Does not accept my phone number

  • A

    ashley

    Cant make outbound calls

  • A

    Anon

    Authy 2FA

    Not Sending SMS

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Monitoring 124 Twilio services and regions

645 incidents in 2025

Twilio outages in the last 30 days

Number of Incidents

146 issues

Last incident

0 days ago

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Frequently Asked Questions

Is Twilio down today?

Twilio is down. You can check Twilio status and incident details on the top of the page. IsDown continuously monitors Twilio official status page every few minutes. In the last 24 hours, there were 8 outages reported.

What is the current Twilio status?

Twilio seems to be having problems. You can check Twilio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Twilio outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Twilio slow today?

Yes, Twilio might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Twilio outages detected?

IsDown monitors the Twilio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Twilio outage?

Twilio last outage was on May 05, 2025 with the title "Call Failures to a subset of Twilio's Numbers in Brazil"

Twilio not working for you? How do I know if Twilio is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Twilio status and outages?

Why use IsDown to monitor Twilio instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Twilio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Twilio status changes?

IsDown offers an easy way to monitor Twilio with maximum flexibility

Major Outages Notifications

IsDown monitors Twilio for major outages. A major outage is when Twilio experiences a critical issue that severely affects one or more services/regions. When Twilio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Twilio status page for minor outages. A minor outage is when Twilio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Twilio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Twilio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Twilio and all their 124 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Twilio and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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