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Outage in Twilio

On Call Engineers are Investigating an issue voice transcription services

Resolved Minor
August 10, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our monitoring systems have detected a potential issue experiencing significant disruptions to voice transcription services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Recording Transcriptions

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/10/2025 09:45AM

Our monitoring system no longer sees a disruptions to voice transcription services. The issue is now resolved.

INVESTIGATING 8 months ago - at 08/10/2025 09:03AM

Our monitoring systems have detected a potential issue experiencing significant disruptions to voice transcription services. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/10/2025 08:56AM

Our monitoring systems have detected a potential issue experiencing significant disruptions to voice transcription services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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