Outage in Twilio
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures affecting long codes in Germany across multiple networks for 11.1 hours. The issue impacted both inbound and outbound SMS traffic between Twilio long codes and German network subscribers. The incident was resolved after the team observed recovery and monitored service stability to ensure normal SMS delivery operations were restored.
Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/17/2026 11:30PM
The incident has been resolved and SMS delivery between Twilio Long Codes and affected networks in Germany is operating normally.
MONITORING
2 months ago - at 04/17/2026 07:23PM
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
2 months ago - at 04/17/2026 05:22PM
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 months ago - at 04/17/2026 03:25PM
Twilio customers continue to experience SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
2 months ago - at 04/17/2026 01:25PM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 months ago - at 04/17/2026 12:24PM
Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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