Bring third-party outage visibility into Incident.io

With IsDown and Incident.io integration, it has never been easier to monitor outages in all your third-party services. Get notified of outages in your dependencies, directly in Incident.io.

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14-day free trial · No credit card required · 4200+ cloud services available
Status checks since 2020
750m
Cloud vendors monitored
4200+
Outages detected
390k+
Notifications sent
3.2m

How it works with Incident.io

Get started in minutes with our simple setup process

01

Pick the vendors you rely on from our 4200+ services list

Select from our extensive list of supported status pages and choose the services critical to your business. Even if you don't see the service you need, just let us know and we'll add it ASAP.

02

Configure your Incident.io integration

Enter your Incident.io webhook URL and API token, then select which teams and services should receive the alerts. This ensures incidents are routed to the right teams.

03

Monitor and sync status changes

Our system continuously monitors your selected services for any status changes or incidents. When we detect a change that impacts you, we automatically create and resolve incidents in Incident.io with full context including affected providers, regions, and latest status notes.

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike S., Head of Security
Increase observability over your third-party services

Single Incident Feed

See all incidents in one place - both internal alerts and third-party outages appear in the same Incident.io view for complete visibility.

Smart Noise Control

Filter by vendors, components, and severity levels to ensure only relevant incidents reach your team. Avoid alert fatigue and focus on what matters.

Rich Context

Each incident includes vendor name and direct status page links. Every vendor update appears as a comment, keeping the full timeline in one thread.

Automatic Resolution

No manual work needed - incidents automatically close when vendors return to normal status. Stay focused on active issues.

4200+ Services Supported

Monitor all major cloud providers and SaaS vendors. Stop chasing multiple status pages - get complete coverage in one place.

Frequently Asked Questions

How does the IsDown and Incident.io integration work?

The integration connects IsDown's monitoring capabilities with Incident.io's incident management system. When IsDown detects a status change in your monitored services, it automatically creates or updates incidents in Incident.io with full context, including affected providers, regions, and status updates.

What information is included in the Incident.io incidents?

Each incident includes comprehensive details such as the vendor name, affected components, regions impacted, severity level, and direct links to the official status page. Every status update from the vendor appears as a comment in the incident, maintaining a complete timeline of the outage.

How do I set up the integration?

Setting up is simple: just connect your Incident.io account, provide your webhook URL and API token, and select which teams and services should receive the alerts. The integration takes less than 2 minutes to configure, with no coding required.

Can I customize which services trigger incidents?

Yes, you have full control over which services trigger incidents. You can select specific vendors and components that are critical to your business, ensuring you only receive alerts for outages that will impact your operations.

How are incidents resolved in Incident.io?

Incidents are automatically resolved when the vendor's status page indicates the service has returned to normal operation. This ensures your incident management system stays in sync with the actual service status without requiring manual intervention.

What happens if a service I need isn't supported?

We're constantly adding new services to our monitoring list. If you need a specific service that isn't currently supported, just let us know at hi@isdown.app, and we'll add it as soon as possible.

The easiest way to monitor third-party services in Incident.io

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