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Outage in Twilio

Whatsapp Media Message Delivery Errors

Minor
June 16, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Messaging Channels

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Latest Updates ( sorted recent to last )
MONITORING 41 minutes ago - at 06/16/2026 06:17PM

The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.

INVESTIGATING about 1 hour ago - at 06/16/2026 05:56PM

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 06/16/2026 04:50PM

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 06/16/2026 04:42PM

Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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