Outage in Twilio
SMS and MMS Delivery Delays Between Twilio and AT&T in United States
Minor
April 17, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Twilio customers may be experiencing SMS and MMS delivery delays and failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North America Twilio MMS Toll-Free, North America Twilio SMS Toll-Free, North America Twilio SMS Short Code, North America Twilio MMS Short Code, North America Twilio MMS Toll-Free, North America Twilio MMS Long Code, North America Twilio SMS Long Code, North America Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America Twilio ConversationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 04/18/2026 03:58AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 hours ago - at 04/18/2026 03:20AM
Twilio customers may be experiencing SMS and MMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 3 hours ago - at 04/18/2026 02:19AM
Twilio customers may be experiencing SMS and MMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 04/18/2026 01:58AM
Twilio customers may be experiencing SMS and MMS delivery delays and failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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