Outage in Twilio
Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers
Minor
April 17, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 04/17/2026 09:33AM
We have observed a recovery in voice calls from network subscribers to Twilio Philippines Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 hour ago - at 04/17/2026 09:04AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 1 hour ago - at 04/17/2026 08:56AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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