Is SendGrid Down? Check the current SendGrid status

SendGrid is operational

Updated

SendGrid not working for you?

Monitoring SendGrid since April 2020. Learn more

Monitoring

13 components

Total Incidents in 2025

5 incidents

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Current SendGrid official ongoing incidents

No incidents reported in SendGrid's status page

IsDown pulls data from SendGrid's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

SendGrid issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about SendGrid problems

  • J

    Josh

    5 days ago

    Sendgrid login page keeps reloading

  • R

    Rafael

    5 days ago

    Sendgrid web page is not working

  • T

    Tyler

    5 days ago

    Cannot log in, continual spinning at login

  • J

    Jeroen

    9 days ago

    "failed to fetch" message after entering email adress during login

  • S

    Shakti

    10 days ago

    Unable to login in website

  • K

    K

    10 days ago

    Unable to log in - page continually reloads

  • L

    Luke

    10 days ago

    Can't log into the console.

  • Y

    Yannick

    about 1 month ago

    Not loading main page of platform

  • A

    Aaron

    about 2 months ago

    https://sendgrid.com/ is coming up with a 406 Not Acceptable Nginx message, and leads are no longer sending.

  • R

    Robb

    3 months ago

    I cannot login - their site say: "!Our system is currently offline. Please try again in a few minutes."

  • R

    Rachel

    3 months ago

    Not receiving SMS codes or emails

  • A

    Aleksandar

    3 months ago

    I'm not receiving 2FA SMS codes.

  • G

    Germine

    3 months ago

    Website I am facing the "Sorry, we were unable to send SMS at this time." I keep receiving this error since Yesterday

  • H

    Hussein

    3 months ago

    I am getting this message when login !We are unable to log you in at this time, please check your email for further information. How to solve??

  • B

    Bjorn

    3 months ago

    No IP returned for sendgrid.net

  • O

    Oleksii

    3 months ago

    Sorry, we were unable to send SMS at this time.

  • J

    Joe

    3 months ago

    Login says incorrect username/password, but sends validation text anyways

  • F

    Fabiano

    3 months ago

    Login saying incorrect username and password, when it is the correct username.

  • A

    Ashley

    3 months ago

    Login saying incorrect username and password, when it is the correct username.

  • A

    ann

    3 months ago

    getting error message "Error Engineers have been notified" when i login

  • S

    Storm

    3 months ago

    I'm unable to save my single send for a newsletter. It constantly says 'unable to save single send' I cannot add images or links to the template i've created.

  • A

    Asif

    3 months ago

    Sendgrid api isn't delivering emails

  • J

    JF

    3 months ago

    Can’t get sms or phone call to login with mfa

  • C

    César

    3 months ago

    I am not receiving the 2FA message. Also on the top left I get the following message: Sorry, we were unable to send SMS at this time.

  • J

    Jennifer

    4 months ago

    login keeps saying username or password is invalid yet I keep getting the Two-factor authentication code texted to my phone

  • S

    Sophia

    4 months ago

    Sendgrid preventing log-in stating password is invalid despite updating password.

  • J

    Jay

    4 months ago

    Can't log in 2FA code SMS not coming through!

  • C

    Cristian

    4 months ago

    2MFA does not come through, error when trying to resend SMS code

  • C

    Candice

    4 months ago

    SMS for 2MFA does not come through and when trying to resend the code - i get this message Sorry, we were unable to send SMS at this time.

  • T

    Tosha

    4 months ago

    Can't login. Screen is just stuck loading. White blank screen

  • K

    Krzysztof

    5 months ago

    Customers unable to receive 2FA SMS codes

  • J

    Jeandre

    5 months ago

    Can't login. Screen is just loading.

  • S

    sean

    5 months ago

    login screen just keeps loading

  • K

    Khawaja

    5 months ago

    I've tried to login to account also i tried to make new SendGrid account but it continuously give an error

  • C

    C

    5 months ago

    Won't allow me to log in... after inputting 2FA, it just brings me back to the first login screen.

  • C

    C

    5 months ago

    Can't log in. Won't accept 2FA code.

  • L

    latha

    5 months ago

    !We are unable to log you in at this time, please check your email for further information.

  • P

    parikshit

    5 months ago

    api calls not responding

  • D

    Dwade

    6 months ago

    Cannot log into my account, receiving a "Failed to fetch" alert...

  • G

    Giri

    6 months ago

    Cannot login and email redirects doesnt work.

  • R

    Rich

    6 months ago

    Cannot login to sendgrid.com due to Failed to Fetch error

  • N

    Nehakumari

    6 months ago

    sendGrid is still not letting me login.

  • P

    Pramod

    6 months ago

    I have followed all the verification process It shows me error like "We are unable to log you in at this time, please check your email for further information." https://prnt.sc/OFSjYFC-S1sW

  • G

    Gary

    6 months ago

    Sendgrid can't load my single sends "Unable to retrieve your single sends." is shown.

  • K

    Kelly

    6 months ago

    Unable to save single send and unable to retrieve senders

  • A

    Angel

    6 months ago

    Can't login. I get a message: "Failed to fetch"

  • P

    Paul

    6 months ago

    Sendgrid says system is down when loggin in

  • S

    Shawn

    6 months ago

    Admin page not loading properly

  • S

    Sandy

    6 months ago

    Cannot login and just created an account

  • M

    Mark

    6 months ago

    Not able to add a sender via the portal

  • A

    Asif

    7 months ago

    Not getting 2FA SMS. Sorry, we were unable to send SMS at this time.

  • H

    Helio

    7 months ago

    login page is not loading

  • B

    Ben

    7 months ago

    I can not log in and receive the error message "Sorry, we were unable to send SMS at this time." No 2FA message is being sent.

  • A

    Alex

    7 months ago

    Keep getting the message: "Our system is currently offline. Please try again in a few minutes"

  • M

    Mohammed

    7 months ago

    We are unable to log you in at this time, please check your email for further information

  • H

    Honza

    7 months ago

    Unable to login everytime even after going through forget password flow

  • N

    NA

    7 months ago

    Login page never loads - cannot log in

  • T

    Tom

    8 months ago

    Cant login to the website and also when sending an email through my system I am getting the unuthorised error flag up

  • K

    Kapeesh

    8 months ago

    SendGrid 2FA SMS code are not receiving.

  • A

    Austin

    8 months ago

    Can't log in. Getting 406 error.

SendGrid outage history

IsDown has tracked 339 incidents since started monitoring SendGrid status in April 2020.

  • Feb 21 2025

    about 10 hours ago · lasted about 4 hours

    Our engineers have identified an issue delaying mailsend for limited customers around 1:20 PM PST and are working toward a fix. We will provide another update in hour or as soon as more information becomes available. More details

  • Feb 20 2025

    1 day ago · lasted about 5 hours

    Starting at 9:36 am PST today, our engineering team began investigating a problem with login functionality on sendgrid.com. Users might encounter difficulties with page loading or unresponsiveness when attempting to click the login button. Please ... More details

  • Feb 12 2025

    Starting around 2:10pm PST on Feb 12th, our engineers began investigating an issue with the SendGrid Help Center where unauthenticated customers located in Brazil are not being able to escalate login issues. When clicking the "Trouble Logging In" ... More details

  • Apr 2020 ...
    IsDown started monitoring SendGrid status

    We've tracked and collected 339 incidents since started monitoring SendGrid status

Sign up and check all outage history

SendGrid outages in the last 30 days

Number of Incidents

4 issues

Last incident

1 days ago

Having problems with SendGrid? What can you do?

  1. First, stay calm.

    • We know it's stressful when SendGrid is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did SendGrid already acknowledge the issue? And published a status update? (You can find it in the top of the page or in SendGrid status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If SendGrid is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Check SendGrid components, services, or regions current status in real-time

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Stay informed about SendGrid status changes

IsDown offers an easy way to monitor SendGrid with maximum flexibility

Major Outages Notifications

IsDown monitors SendGrid for major outages. A major outage is when SendGrid experiences a critical issue that severely affects one or more services/regions. When SendGrid marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors SendGrid status page for minor outages. A minor outage is when SendGrid experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in SendGrid status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

SendGrid publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors SendGrid and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

SendGrid and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is SendGrid down today?

SendGrid isn't down. You can check SendGrid status and incident details on the top of the page. IsDown continuously monitors SendGrid official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current SendGrid status?

SendGrid is currently operational. You can check SendGrid status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SendGrid outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SendGrid slow today?

Currently there's no report of SendGrid being slow. Check on the top of the page if there are any reported problems by other users.

How are SendGrid outages detected?

IsDown monitors the SendGrid official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last SendGrid outage?

SendGrid last outage was on February 21, 2025 with the title "Delay in Mailsend for Limited Customers"

SendGrid not working for you? How do I know if SendGrid is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check SendGrid status and outages?
Why use IsDown to monitor SendGrid instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SendGrid and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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