Live Substack status. See if Substack is down, view recent outages, and get real-time alerts when problems start.
Substack is operational
IsDown pulls data from Substack's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 174 incidents since started monitoring Substack status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
17 days ago · lasted 1 day
We are experiencing a delay in reader activity statistics relating to email deliveries/opens. Emails continue to send as normal, though their stats are currently delayed.
18 days ago · lasted about 2 hours
We are currently investigating this issue.
about 2 months ago · lasted about 1 hour
We have identified an issue preventing users from loading the notes feed and are implementing a fix
We've tracked and collected 174 incidents since started monitoring Substack status
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Bob
The substack home page opens but it remains non-functional. I can't get to my draft page.
Steve
Substack website not responding to browser refresh for (at least) the past 90 minutes. True for both Firefox and Vivaldi browsers.
Mary
nothing on it will work for me-no video, player won't start, nothing
Melissa
Email stats aren’t refreshing
Leesa
Substack App is completely down
Kim
Says performing scheduled maintenance
Brandi
The app won’t work and says error code 503
Doug
No feature of Substack is downloading or workable on the app as of 2:02 EST
Leslye
I cannot access Substack via the web or app. Both are saying that there is a technical issue.
Caitlyn
503 errores code on all pages
Peter
Dashboard doesn't open with Firefox ....
Richard
The reading queue is no longer available and has been missing for the past 3 days on both the app and the website.
Richard
The reading queue is not loading. It is missing.
Lynn
The home screen is messed up in both the app and the web version - the reading queue has vanished
Cecily
Cannot access home page.
klaus
website is working but the webpage is broken
A.F.
I'm unable to start a new post. It just loads and loads and loads and I feel like I'm taking crazy pills. I just want to write!
Stewart
opens then shuts down after 30 sec.: iPad
Catherine
App stopped loading (opening-up) about 2 hours ago. I use it on my iPhone.
Jim
The app opens but then closes in less than a second. This behavior only started yesterday
Susanne
App on iphone will not open, crashes after 1-2 seconds. Everything updated and still it’s been this way for 24 hours. Feb24.
Heather
When I open the app on my iPhone it closes itself about 1-2 seconds later. Tried rebooting my phone. My operating system is up to date and apps are set to update automatically too so I don’t think that’s the issue.
Dave
iPad 5th gen with IOS 16.7.10 since Feb 21, 2025 Substack app keeps crashing.
David
Substack will not run at this time on iOS. Feb 20, 2025 @ 4:28 pm CDT
Bobby
site is down ("502 bad gateway")
Peg
Substack disappears when I try open it.
Richard
Opens and immediately closes
Claudia
Cannot sign in to Substack by any route. Error msgs for email address, Google signin to Substack, and create new account. Error msgs when I try to link through any email from writers I subscribe to. And "there was an error loading your inbox."
Amineh
Keep showing error warning. No notes from users are showing
Ml
iOS app won’t load my feed
KD
Home page and video page won’t load and displays “error occurred”.
Sasha
When I sign in, it says "Substack is experiencing technical problems. We are working to restore service. Thank you for your patience."
melanie
my Substack APP states " an error occurred" Try again
J
App keeps crashing and doesn’t open
Dave
Can't/won't let me sign in tells me to check email and password. Worked fine yesterday when I opened the account
Kokku
Can't load Substack despite good ping response time
Mary
Can't open on desktop, says "Something has gone terribly wrong"
Christine
Unable to load app or website
Ellen
seems like substack's been hacked
Megan
Nothing loads under home tab, when I select an option in the inbox it won’t load or I get an error message, selections are timing out or constantly loading, when I select a message I get a pop up of “X”, an evening news update from Aaron Parnas that I opened up earlier will not play now.
Jen
Web page and app won't load
Kay
503 error on all parts of Substack via app
Kathleen
Not loading getting error message
Elaine
Keeps showing an error message instead of the writers (on all pages)
Meaghan
will not load, 502 gateway error
Patricia
Page says 502 Bad Gateway. Also I got an email from you that says "Your email has been unsubscribed. " And the email has a different email. Not my email in the body of the email. This is my email patriciatiffanymorris@gmail.com. This is NOT my email: Email: theannaames@outlook.com Prior st...
Janille
I couldn’t look at my chats or home page. Now I get a 502 error and can’t login or do anything at all.
christy
can’t open it. Says error 502 🤷
Wendy
Won't load Bad gateway 502 message
Tamara
Unable to log in. Not sure if it's related to not being able to listen to substack podcast via podcast app or from email to browser on iphone. Which is why I was trying to log in.
Lynn
Trouble loading getting error message.
Carrie
Getting an error. Code 502. On phone app and on Chrome for Macbook
David
cant access to the website
Krista
Login problems then problems with news feed
Jeannine
won't load at all Error 502
Naomi
502 Bad Gateway - site will not load, app will not load
JB
502 and 504 errors. Won't load on mobile or desktop
Mark
504 Gateway Time-Out on multiple devices.
Hilary
It won't load on my phone or computer. It was working earlier today.
Rasa
Not loading. An error occurred
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Services commonly monitored together with Substack
Substack isn't down. You can check Substack status and incident details on the top of the page. IsDown continuously monitors Substack official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Substack is currently operational. You can check Substack status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Substack being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Substack official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Substack last outage was on April 30, 2025 with the title "Email analytics backup"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Substack and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Substack with maximum flexibility
IsDown monitors Substack for major outages. A major outage is when Substack experiences a critical issue that severely affects one or more services/regions. When Substack marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Substack status page for minor outages. A minor outage is when Substack experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Substack status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Substack publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Substack and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Substack and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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