Is Vonage Down? Check the current Vonage status

Vonage is having a minor outage

Updated

Vonage not working for you?

Monitoring Vonage since March 2021. Learn more

Monitoring

33 components

Total Incidents in 2025

81 incidents

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Active incident

WhatsApp Template Management API (BETA) and WhatsApp Hosted ES flows ongoing degradation

started 8 days ago

Customers are currently experiencing problems with our WhatsApp Template Management API and we are working with our partner to resolve the issue. You may experience timeouts while using the API. ...

Vonage issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Vonage problems

  • J

    James

    about 1 month ago

    My Yeahlink phone, which i got from Vonage, cannot log onto the internet. It just stopped working. Rebooting does not work. Help. 213 612 4400

  • A

    Andreas

    about 1 month ago

    No Internet at SA62 4BS (industrial estate)

  • J

    Jason

    4 months ago

    Developer API Getting 502 bad gateway errors when trying to authenticate

  • J

    Joe

    5 months ago

    Login issue. Error: This login.auth.vonage.com page can’t be foundNo webpage was found for the web address: https://login.auth.vonage.com/oauth2/authenticationendpoint/oauth2_error.do?oauthErrorCode=invalid_request&oauthErrorMsg=Invalid+authorization+request&application=Native&sp=Nat...

  • M

    Manikyam

    5 months ago

    After login we are getting errors

  • B

    Brianna

    6 months ago

    Calls crashing before they can be answered in phone app. Phone app is also freezing and displaying the caller ID info of several overlapping clients, none of which have called today.

  • L

    Laura

    6 months ago

    Haven’t been able to login for a couple days.

  • M

    Michael

    about 1 year ago

    Cannot login in to webite

  • H

    hazel

    about 1 year ago

    504 ERROR The request could not be satisfied.

Vonage outage history

IsDown has tracked 2544 incidents since started monitoring Vonage status in March 2021.

  • Feb 21 2025

    about 10 hours ago · lasted about 4 hours

    Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contac... More details

  • Feb 21 2025

    We are currently observing SMS delivery degradation towards Ukraine Telesystems of Ukraine network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please con... More details

  • Feb 21 2025

    about 18 hours ago · lasted about 1 hour

    Please be advised that we have been notified of a message delivery degradation towards Israel Partner network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. T... More details

  • Mar 2021 ...
    IsDown started monitoring Vonage status

    We've tracked and collected 2544 incidents since started monitoring Vonage status

Sign up and check all outage history

Vonage outages in the last 30 days

Number of Incidents

52 issues

Last incident

1 days ago

Having problems with Vonage? What can you do?

  1. First, stay calm.

    • We know it's stressful when Vonage is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Vonage already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Vonage status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Vonage is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Vonage status changes

IsDown offers an easy way to monitor Vonage with maximum flexibility

Major Outages Notifications

IsDown monitors Vonage for major outages. A major outage is when Vonage experiences a critical issue that severely affects one or more services/regions. When Vonage marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Vonage status page for minor outages. A minor outage is when Vonage experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Vonage status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Vonage publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Vonage and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Vonage and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Vonage down today?

Vonage is down. You can check Vonage status and incident details on the top of the page. IsDown continuously monitors Vonage official status page every few minutes. In the last 24 hours, there were 3 outages reported.

What is the current Vonage status?

Vonage seems to be having problems. You can check Vonage status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Vonage outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Vonage slow today?

Yes, Vonage might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Vonage outages detected?

IsDown monitors the Vonage official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Vonage outage?

Vonage last outage was on February 21, 2025 with the title "Brazil SMS - Degradation affecting Claro Brazil"

Vonage not working for you? How do I know if Vonage is down?
How can I check Vonage status and outages?
Why use IsDown to monitor Vonage instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vonage and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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