Check if Mailjet is down, official outages, user-reported issues, and outages map.
Mailjet is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 122 incidents since started monitoring Mailjet status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Mailjet outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 14, 2025 
                                              09:30 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Lag are identified we are investigating the issue
                                             
                                           | 
                                          about 14 hours | 
| 
                                             Oct 02, 2025 
                                              05:24 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 01, 2025 
                                              04:12 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 17 hours | 
| 
                                             Sep 30, 2025 
                                              06:21 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating an issue impacting email processing along with app.mailjet.com log...
                                             
                                           | 
                                          about 8 hours | 
| 
                                             Sep 04, 2025 
                                              02:54 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 6 hours | 
| 
                                             Jul 06, 2025 
                                              05:07 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Our team is currently investigating a potential issue impacting some customers on webhook connect...
                                             
                                           | 
                                          20 minutes | 
| 
                                             Jan 31, 2025 
                                              06:39 AM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Oct 23, 2024 
                                              07:55 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating issues with our Event API partially sending events.
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Oct 01, 2024 
                                              08:24 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating login issues on app
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Oct 01, 2024 
                                              08:21 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Not Confirmed by Mailjet
                                              
                                             
                                            
                                              Possible Outage Indicated by User Reports
                                             
                                             | 
                                          32 minutes | 
    See what users are saying about Mailjet issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Joao - I have not changed anything but API gives success and message id but the email never arrive, tried several emails, checked SPAM folders, nothing.
yannick - json error while using Mailjet API existing_properties = response.json().get('Data', []).
Lee - Processing of our campaign has stopped!.
Chris - Wrong status on sent emails (queued when they are delivered), server timeouts when trying to create a support ticket..
Philipp - E-Mails are not send. Support is informed and we are waiting from 2 hours for a solution ....
Guillaume - Unable to login into mailjet.
Pat - Unebale to load the interface.
Stan - Tried twice to setup a new account. The first time it sent me the confirmation email, but login showed account was closed - unknown reason. Second attempt let me setup my account and go to the main screen, but activation link failed and could not login. Waited 24 hours and still cannot log in ....
Charles - Stopped sending out automated emails beginning 9pm last night, 25 March..
Barbara - Dashboard page never stops loading.
jazeem - https://app.mailjet.com/stats gives 502.
Oleg - Pages dont work. Email cant be send.. why on black friday?.
Anna - no mails are sent and most pages arent reachable (endless spinner).
edu - 502 Bad Gateway trying to access login.
Jack - When I try to get to the Dashboard page I just see a green loading circle forever.
Sébastien - When i want to create Template or Get template through api i have an html error 503 Service Unavailable No server is available to handle this request. When i want to schedule a campaign , i have this error { "ErrorInfo": "", "ErrorMessage": "Can not schedule....
Josip - Email requests are not being processed (mailjet returns "success") nor sent.
Didier - Cannot logon to the platform.
Didier - Login issues with Mailjet Application.
Isabelle - Nothing is loading on the saite.
Jolijn - I can't log in and get the "Uhoh. Houston, we have a problem." .
gabriel - Mailjet seems to be down, I can't login my account, I have a 502 bad gateway error.
adrian - not logging in.seems to loop lank page.
Katie - I can not edit the campaign, it gives me an unexpected error. Does not go away after the refreshing.
Kim - When I want to edit the campaign, it keeps disconnecting. .
Jamie - Website from phone won’t load. .
Mel - Cant access the app, either get 429 or 502 errors.
Teresa - Cannot reach the login page and get a 502 Bad Gateway error.
Akna - Login issues with Mailjet App.
Katie - I can not log in, it give me error.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Mailjet. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Email marketing service offering tools for creating, sending, and tracking emails, with APIs for integration and advanced features for premium users.
Monitoring Mailjet since April 2020
Tracking 14 Mailjet services and regions
7 incidents in 2025
IsDown is a status page aggregator that monitors if Mailjet and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Mailjet, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Mailjet (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Mailjet's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mailjet and other services.
            IsDown checks Mailjet official status page for major/minor outages or downtimes. A major outage is when Mailjet experiences a critical issue that severely affects one or more services/regions. A minor incident is when Mailjet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Mailjet outage, we send you an alert and update your dashboard and status page.
Mailjet and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Mailjet status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Mailjet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Mailjet and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Mailjet but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mailjet and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of Mailjet and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Mailjet down?'
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                        While Downdetector relies on user-submitted reports to detect Mailjet outages, IsDown monitors Mailjet's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Mailjet status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Mailjet in a single dashboard. | ||
| Instant Mailjet outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Mailjet official status and user-reported issues. | ||
| Maintenance feed for Mailjet | ||
| Granular alerts filtering by Mailjet components and regions. | 
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Mailjet isn't down. You can check Mailjet status and incident details on the top of the page. IsDown continuously monitors Mailjet official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Mailjet is currently operational. You can check Mailjet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Mailjet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Mailjet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Mailjet last outage was on October 14, 2025 with the title "Lag on Event API"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mailjet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Mailjet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mailjet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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