Check if dotdigital is down, official outages, user-reported issues, and outages map.
dotdigital is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 94 incidents since started monitoring dotdigital status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official dotdigital outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
10:00 AM CEST
|
Minor
Due to an issue with a third party cloud provider, it's not currently possible to contact the ...
|
about 15 hours |
|
Sep 10, 2025
10:00 AM CEST
|
Minor
As part of our commitment to keeping your data secure and our platform reliable, we’re updat...
|
about 1 hour |
|
Aug 21, 2025
09:19 AM CEST
|
Major
We're investigating an issue which preventing click and open tracking in our US region. ...
|
18 minutes |
|
Aug 15, 2025
04:22 AM CEST
|
Minor
We've discovered an issue with one of our 3rd party providers, and our tech team are working f...
|
about 3 hours |
|
Jun 18, 2025
11:00 AM CEST
|
Minor
We've discovered an issue with our MMS service, and our tech team are working flat out to fix ...
|
2 days |
|
Jun 12, 2025
07:50 PM CEST
|
Minor
We have been notified by one of our third-party vendors that they are facing issues which may ...
|
about 4 hours |
|
May 16, 2025
05:11 PM CEST
|
Minor
We've discovered an issue causing delays with SMS delivery receipts and inbound messages, and ...
|
30 minutes |
|
May 12, 2025
02:21 PM CEST
|
Minor
We're investigating an issue with inbound SMS and limited outb...
|
44 minutes |
|
Apr 24, 2025
12:32 PM CEST
|
Minor
We've discovered an issue with content serving for certain customers of our Fresh Relevance Pl...
|
about 2 hours |
|
Apr 01, 2025
11:30 AM CEST
|
Minor
We've discovered an issue with inbound and outbound SMS delivery, and our tech team are workin...
|
42 minutes |
See what users are saying about dotdigital issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Carron - Keeps returning 503 error. Unable to login and says password is wrong.
Kriss - Slow page, doesn't load, can't login.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with dotdigital. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Dotdigital is a digital marketing platform offering tools for email marketing, SMS campaigns, reporting, and automation across Europe, with API and web application access.
Monitoring dotdigital since March 2021
Tracking 44 dotdigital services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if dotdigital and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when dotdigital, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of dotdigital (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of dotdigital's 44 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from dotdigital and other services.
IsDown checks dotdigital official status page for major/minor outages or downtimes. A major outage is when dotdigital experiences a critical issue that severely affects one or more services/regions. A minor incident is when dotdigital experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a dotdigital outage, we send you an alert and update your dashboard and status page.
dotdigital and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in dotdigital status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors dotdigital and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor dotdigital but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from dotdigital and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of dotdigital and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is dotdigital down?'
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While Downdetector relies on user-submitted reports to detect dotdigital outages, IsDown monitors dotdigital's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official dotdigital status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including dotdigital in a single dashboard. | ||
| Instant dotdigital outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of dotdigital official status and user-reported issues. | ||
| Maintenance feed for dotdigital | ||
| Granular alerts filtering by dotdigital components and regions. |
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dotdigital isn't down. You can check dotdigital status and incident details on the top of the page. IsDown continuously monitors dotdigital official status page every few minutes. In the last 24 hours, there were 0 outages reported.
dotdigital is currently operational. You can check dotdigital status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of dotdigital being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the dotdigital official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
dotdigital last outage was on October 20, 2025 with the title "Problems contacting the Dotdigital support team"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor dotdigital and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if dotdigital is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about dotdigital's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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