Check if Zendesk is down, recent outages, user-reported issues, and outages map.
Zendesk is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Zendesk.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.
IsDown has tracked 433 incidents since started monitoring Zendesk status in May 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Kat
ZenSell phone is not working for the past hour.
Carly
loading extremely slow, after several refreshes
Josh
Not working on integrated apps
Daniel
Customer (end user) login URL reports 'page not found'. This is for 48 hours. It just DOES NOT WORK.
bob
cant sent emails, cant convert leads
Kyle
When attempting to open Zendesk Explore I get a "network error" on all of my graphs.
Adam
Zendesk Messenger (chatbot) is down on their site and ours (SeatGeek)
Dillon
I can't connect to live chat on any casino websites
| Component | Status |
|---|---|
| Support | OK |
| Guide | OK |
| Chat | OK |
| Talk | OK |
| Explore | OK |
| Sell | OK |
| Sunshine Platform | OK |
| Sunshine Conversations | OK |
| Services | OK |
Services commonly monitored together with Zendesk and alternatives
AWS
Azure
GitHub
Google Workspace
Google Cloud
Cloudflare
Slack
Zoom
Adobe
Datadog US1
Microsoft 365
Stripe
HubSpot
Salesforce
Figma
Customer service platform that offers tools for support, chat, call center solutions, analytics, CRM, and customizable applications to enhance customer interactions.
Monitoring Zendesk since May 2021
Tracking 9 Zendesk services and regions
56 incidents in 2025
Number of Incidents
2 issues
Last incident
8 days ago
Be the first to know when Zendesk goes down
Monitor All your Vendors in One Place
4484+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Zendesk isn't down. You can check Zendesk status and incident details on the top of the page. IsDown continuously monitors Zendesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zendesk is currently operational. You can check Zendesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zendesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zendesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zendesk last outage was on September 22, 2025 with the title "Inbound email processing is failing for some customers due to a certificate error."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zendesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zendesk with maximum flexibility
IsDown monitors Zendesk for major outages. A major outage is when Zendesk experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zendesk status page for minor outages. A minor outage is when Zendesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zendesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required
