What is Zendesk current status?

Zendesk is currently operational. You can check Zendesk status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

Zendesk Status - Is Zendesk Down? Check current status

Q: Is Zendesk down today?

Zendesk was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk outages, issues and problems' at the top of the page.

Current Zendesk official ongoing incidents

No incidents reported in Zendesk's status page

IsDown pulls data from Zendesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Zendesk issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Zendesk problems

J

Josh

29 days ago

Not working on integrated apps
D

Daniel

about 1 month ago

Customer (end user) login URL reports 'page not found'. This is for 48 hours. It just DOES NOT WORK.
B

bob

5 months ago

cant sent emails, cant convert leads
K

Kyle

Explore 6 months ago

When attempting to open Zendesk Explore I get a "network error" on all of my graphs.
A

Adam

7 months ago

Zendesk Messenger (chatbot) is down on their site and ours (SeatGeek)
D

Dillon

about 1 year ago

I can't connect to live chat on any casino websites

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Zendesk outage history

IsDown has tracked 410 incidents since started monitoring Zendesk status in May 2021.

Apr 29 2025

Performance issues on POD 17

5 days ago · lasted about 3 hours

More details
Apr 29 2025

Performance Issues on Pod 17

5 days ago · lasted about 5 hours

More details
Apr 23 2025

Pod 17 View refresh delays

11 days ago · lasted about 1 hour

More details
May 2021 ...

IsDown started monitoring Zendesk status

We've tracked and collected 410 incidents since started monitoring Zendesk status

Having problems with Zendesk? What can you do?

First, stay calm.
- We know it's stressful when Zendesk is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Zendesk already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Zendesk status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Zendesk is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring Zendesk since May 2021

Monitoring 9 Zendesk services and regions

33 incidents in 2025

Zendesk outages in the last 30 days

Number of Incidents

9 issues

Last incident

5 days ago

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Frequently Asked Questions

Is Zendesk down today?

Zendesk isn't down. You can check Zendesk status and incident details on the top of the page. IsDown continuously monitors Zendesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zendesk status?

Zendesk is currently operational. You can check Zendesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk slow today?

Currently there's no report of Zendesk being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk outages detected?

IsDown monitors the Zendesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Zendesk outage?

Zendesk last outage was on April 29, 2025 with the title "Performance Issues on Pod 17"

Zendesk not working for you? How do I know if Zendesk is down?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How can I check Zendesk status and outages?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Zendesk and get alerts in real-time when Zendesk has outages.

Why use IsDown to monitor Zendesk instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zendesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Zendesk status changes?

IsDown offers an easy way to monitor Zendesk with maximum flexibility

Major Outages Notifications

IsDown monitors Zendesk for major outages. A major outage is when Zendesk experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zendesk status page for minor outages. A minor outage is when Zendesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Zendesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Zendesk Status - Is Zendesk Down?