Zendesk status updated
Zendesk Guide is working normally
This chart shows the number of user-reported issues for Zendesk Guide service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Zendesk Guide is down. The map shows recent Zendesk Guide outages from around the world.
Guide Outage MapIn the last 90 days, Zendesk had 1 incident with a median duration of 2 hours 38 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Zendesk Guide status history below. IsDown detects when Zendesk Guide is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Jan 28, 2026 at 07:37 AM UTC
|
about 3 hours | |
|
Oct 27, 2025 at 03:33 PM UTC
|
about 2 hours | |
|
May 26, 2025 at 02:17 AM UTC
|
about 1 hour | |
|
Apr 21, 2025 at 10:57 AM UTC
|
about 3 hours | |
|
Mar 20, 2025 at 03:25 PM UTC
|
4 days | |
|
Mar 11, 2025 at 04:53 PM UTC
|
19 minutes | |
|
Mar 10, 2025 at 03:54 AM UTC
|
about 19 hours | |
|
Mar 04, 2025 at 06:05 PM UTC
|
21 minutes | |
|
Feb 28, 2025 at 11:23 AM UTC
|
about 1 hour | |
|
Feb 13, 2025 at 07:00 PM UTC
|
about 1 hour |
Zendesk Guide isn't down. You can check Zendesk Guide status and incident details on the top of the page. IsDown continuously monitors Zendesk Guide official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Zendesk Guide is currently operational. You can check Zendesk Guide status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zendesk Guide being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zendesk Guide official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zendesk Guide last outage was on January 28, 2026 with the title "Issue Affecting Staff Service"
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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