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Zendesk Guide status. Is Zendesk Guide down right now?

Zendesk status updated

What is Zendesk Guide status right now?

Zendesk Guide is working normally

IsDown last checked Zendesk Guide status on at . We've received 0 user reports in the past 24 hours.
Monitoring since May 2021 · 25 incidents caught · 9 components tracked in real-time

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Zendesk Guide service health over the last 24 hours

This chart shows the number of user-reported issues for Zendesk Guide service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Guide Outage Map

Zendesk outage map showing where users report when Zendesk is down

See where users report Zendesk Guide is down. The map shows recent Zendesk Guide outages from around the world.

Guide Outage Map

Monitor Zendesk Guide status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed

Downtime health for the last 90 days

In the last 90 days, Zendesk had 1 incident with a median duration of 2 hours 38 minutes.

Total
1

Incidents

Critical
1

Major Outages

Warning
0

Minor Incidents

Duration
2 hour

Median Resolution

Latest Zendesk Guide outages detected by IsDown

Check Zendesk Guide status history below. IsDown detects when Zendesk Guide is down, tracking both official outages and user-reported issues.

about 3 hours
Jan 28, 2026 at 07:37 AM
about 2 hours
Oct 27, 2025 at 03:33 PM
4 days
Mar 20, 2025 at 03:25 PM
19 minutes
Mar 11, 2025 at 04:53 PM
21 minutes
Mar 04, 2025 at 06:05 PM
about 1 hour
Feb 13, 2025 at 07:00 PM
Sign up to check more outage history

Get alerts when Zendesk Guide is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed

Frequently Asked Questions

Is Zendesk Guide down today?

Zendesk Guide isn't down. You can check Zendesk Guide status and incident details on the top of the page. IsDown continuously monitors Zendesk Guide official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Guide status?

Zendesk Guide is currently operational. You can check Zendesk Guide status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Guide outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Guide down today or just slow?

Currently there's no report of Zendesk Guide being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Guide outages detected?

IsDown monitors the Zendesk Guide official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Guide having an outage right now?

Zendesk Guide last outage was on January 28, 2026 with the title "Issue Affecting Staff Service"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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