AWS
AWS
Operational
Cloudflare
Cloudflare
Operational
Datadog US1
Datadog US1
Operational
DigitalOcean
DigitalOcean
Operational
GitHub
GitHub
Operational
Google Cloud
Google Cloud
Operational
Microsoft 365
Microsoft 365
Operational
Microsoft Azure
Microsoft Azure
Operational
OpenAI
OpenAI
Operational
PagerDuty
PagerDuty
Operational
Salesforce
Salesforce
Minor Outage
Slack
Slack
Operational
Vercel
Vercel
Operational
AWS
AWS
Operational
Cloudflare
Cloudflare
Operational
Datadog US1
Datadog US1
Operational
DigitalOcean
DigitalOcean
Operational
GitHub
GitHub
Operational
Google Cloud
Google Cloud
Operational
Microsoft 365
Microsoft 365
Operational
Microsoft Azure
Microsoft Azure
Operational
OpenAI
OpenAI
Operational
PagerDuty
PagerDuty
Operational
Salesforce
Salesforce
Minor Outage
Slack
Slack
Operational
Vercel
Vercel
Operational

Is Intercom US Down? Check current status

Check if Intercom US is down, official outages, user-reported issues, and outages map.

Current Intercom US status

Intercom US is working normally

Updated from Intercom US official status page

Intercom US not working for you?

Intercom US service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Intercom US Outage Map

View Intercom US Reports Map

Be the first to know when Intercom US goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Intercom US recent outages and downtime history

IsDown has tracked 318 incidents since started monitoring Intercom US status in April 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Intercom US outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 20, 2025
01:36 AM UTC
Minor
Increased errors and delays processing user imports from CSV
We've been seeing issues with increased errors and delays with user imports from CSV since 16.15 ...
about 11 hours
Nov 18, 2025
12:08 PM UTC
Minor
Help Center TLS/SSL hosting issues
The provider we use for "Quick Setup" TLS/SSL certificate hosting on Help Center is experiencing ...
about 3 hours
Nov 12, 2025
07:45 PM UTC
Minor
End User Emails via REST API not sending
We're seeing issues with emails sent via the Intercom REST API where any requests to send emails ...
9 minutes
Nov 10, 2025
04:40 PM UTC
Minor
Failures connecting Phone Calls to Teammates
We're seeing issues with phone calls where they are not successfully connected to Teammates in th...
13 minutes
Oct 22, 2025
10:27 AM UTC
Minor
Increased Inbox Latencies in US Region
We’re observing increased latencies and overall slowness in the Inbox experience for users in the...
about 2 hours
Oct 21, 2025
09:57 AM UTC
Minor
Increased Inbox Latencies in US Region
We’re observing increased latencies and overall slowness in the Inbox experience for users in the...
about 1 hour
Oct 20, 2025
07:00 AM UTC
Major
Intercom Inbox and Messenger Impacted
We're seeing issues with Intercom in the USA region. Our cloud providers is having a large scale ...
about 15 hours
Oct 17, 2025
11:52 AM UTC
Major
Intercom in USA region down/slow
We're investigating Intercom being down.
18 minutes
Oct 01, 2025
09:24 AM UTC
Minor
Intercom messenger not working with Safari 26 in privacy mode
Safari 26 has broken the Intercom messenger when "Advanced Tracking and Fingerprinting Protection...
about 1 hour
Sep 23, 2025
05:34 PM UTC
Minor
Increased latency for a subset of customers
We're seeing issues with Intercom for a subset of customers who will experience increased latency...
about 2 hours
Sign up to check more outage history

Be the first to know when Intercom US goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Intercom US status

See what users are saying about Intercom US issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Intercom will not load at all.

  • we cannot log into intercom at all.

    Help Desk & Help Center

  • EU Servers are under heavy load. Takes few minutes to load a page..

  • Jay - Login into the app is down.

  • Liz - Intercom will not allow users to login. Getting a blank screen saying "the website is under heavy load". Confirmed with entire chat support team..

  • Chelsey - Cannot get in. Message: "This website is under heavy load (request timed out)".

  • Ryan - It won't load or refresh for any of our users "This website is under heavy load (request timed out) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.".

  • Bob - Not working and loading slowly .

  • Costa - Very slow for some, crashing for others..

  • Mark - customer support overview not updating.

  • Daniel - Cannot access account - support bubble vanished - seems Intercom is down in some capacity..

  • Sathish - Slowness found and lag found on intecom.

  • CJ - Chat & help centre not working.

  • Ken - Messenger does not work, help center not operational.

  • Gerardas - We're having technical difficulties.

  • Gil - We can't send messages. Only receive .

  • vid - can't send a message, can't close a ticket, can't do anything atm.

  • El - Can't edit emails - images are not displayed, they cause errors or make the entire page collapse. I can't edit even text if an edited email had an image. It's been an hour of struggle.

  • M - Chats aren't loading, very laggy.

  • Amanda - Not loading, not sending messages, can't function within inbox at all. .

  • Matt - Can't connect at all, any service..

  • Diana - Intercom isn't loading for me.

  • peter - search not functioning, messages not sending.

  • Kirsten - The error of type 'None' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details..

  • Cora - Can't reply, can't add notes, can't view my inbox..

  • Sasikanth - Not able to assign conversations, replies not going out.

  • Laura - I cannot send a respond to the clients .

  • Zac - cannot reply to conversations.

  • Madde - Assign rules, cannot do anything with incoming chats, EU .

  • Anonymous - Messages can't be sent out.

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View all services Start Monitoring Your Dependencies

Customer communication platform that offers proactive support, help desk, automations, AI features, and tools for developers.

Monitoring Intercom US since April 2020

Tracking 5 Intercom US services and regions

Need help? Try here:
Support at website.
Check their status page.

63 incidents in 2025

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How to monitor the status of Intercom US and all your dependencies?

IsDown is a status page aggregator that monitors if Intercom US and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Intercom US, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Intercom US?

IsDown monitors Intercom US health in almost real-time

Every few minutes we go to the status page of Intercom US (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Intercom US's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Intercom US, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom US and other services.

One status page to monitor all your external dependencies

What you get when monitoring Intercom US with IsDown

Track Intercom US incidents and downtimes by severity

IsDown checks Intercom US official status page for major/minor outages or downtimes. A major outage is when Intercom US experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom US experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom US outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Intercom US

Intercom US and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Intercom US outages and downtimes

IsDown collects all information from the outages published in Intercom US status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Intercom US outages that impact your business

IsDown monitors Intercom US and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Intercom US but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Intercom US and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Intercom US and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Intercom US or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom US and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Intercom US or other services

Send outage information from Intercom US and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Intercom US and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Intercom US and other services to your tools

Share Intercom US status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Intercom US down?'

Start Monitoring for Free
Share Intercom US status in your status page

Intercom US Downdetector vs IsDown

Need similar to Downdetector Intercom US alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Intercom US outages, IsDown monitors Intercom US's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Intercom US status page monitoring with real-time incident details.
Monitor 4,600+ services including Intercom US in a single dashboard.
Instant Intercom US outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Intercom US official status and user-reported issues.
Maintenance feed for Intercom US
Granular alerts filtering by Intercom US components and regions.
Start Monitoring Intercom US with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Intercom US down today?

Intercom US isn't down. You can check Intercom US status and incident details on the top of the page. IsDown continuously monitors Intercom US official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Intercom US status?

Intercom US is currently operational. You can check Intercom US status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Intercom US outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Intercom US down today or just slow?

Currently there's no report of Intercom US being slow. Check on the top of the page if there are any reported problems by other users.

How are Intercom US outages detected?

IsDown monitors the Intercom US official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Intercom US having an outage right now?

Intercom US last outage was on November 20, 2025 with the title "Increased errors and delays processing user imports from CSV "

How to check if Intercom US is down?

Why use IsDown to monitor Intercom US instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Intercom US?

IsDown and DownDetector help users determine if Intercom US is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom US's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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