Is Intercom US Down? What is the current status?
Intercom US status is
operational
IsDown gathers data for Intercom US status from official sources and user reports.
Updated from Intercom US official status page.
Create an internal status page, receive real-time notifications, and integrate vendor outages with your existing tools. Keep your team informed and reduce the cost of cloud vendor downtime.
El Can't edit emails - images are not displayed, they cause errors or make the entire page collapse. I can't edit even text if an edited email had an image. It's been an hour of struggle
M Chats aren't loading, very laggy
Amanda Not loading, not sending messages, can't function within inbox at all.
Matt Can't connect at all, any service.
Diana Intercom isn't loading for me
peter search not functioning, messages not sending
Kirsten The error of type 'None' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details.
Cora Can't reply, can't add notes, can't view my inbox.
Sasikanth Not able to assign conversations, replies not going out
Laura I cannot send a respond to the clients
Zac cannot reply to conversations
Madde Assign rules, cannot do anything with incoming chats, EU
Anonymous Messages can't be sent out
aybars cant send messages on intercom
L Cannot close or snooze messages
A Can't send messages
Isabel When I send a new conversation, there's nothing in the email. It's null
Sandro Our Intercom is down! We can not send e-mails or close tickets! Please help!!!
Number of Incidents
5 issues
Last incident
11 days ago
Minor Resolved
We're seeing issues with the Intercom API where API calls are experiencing higher levels of latency, and increased error rates using the Events endpoint. All other API operations are working as exp...
Major Resolved
We're seeing issues with Inbox, Workflows and Phone experiencing elevated error rates. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.
Minor Resolved
We're aware of an intermittent issue authenticating to Intercom via Okta. We're working with Okta and monitoring the issue closely. We'll let you know when the problem is resolved.
IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Intercom US with maximum flexibility
IsDown monitors Intercom US for major outages. A major outage is when Intercom US experiences a critical issue that severely affects one or more services/regions. When Intercom US marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Intercom US status page for minor outages. A minor outage is when Intercom US experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Intercom US status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom US and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Intercom US and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Intercom US is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Intercom US status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Intercom US outages, issues and problems' at the top of the page.
Intercom US last outage was on September 24, 2024 with the title "Increased Latency and Error Rates for API Calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
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