Is Intercom US down? Check the current status
Intercom US is operational
Updated
Intercom US is operational
Updated
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IsDown pulls data from Intercom US's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Bob
about 1 month agoNot working and loading slowly
Costa
about 1 month agoVery slow for some, crashing for others.
Mark
about 2 months agocustomer support overview not updating
Daniel
about 2 months agoCannot access account - support bubble vanished - seems Intercom is down in some capacity.
Sathish
about 2 months agoSlowness found and lag found on intecom
CJ
4 months agoChat & help centre not working
Ken
4 months agoMessenger does not work, help center not operational
Gerardas
5 months agoWe're having technical difficulties
Gil
6 months agoWe can't send messages. Only receive
vid
6 months agocan't send a message, can't close a ticket, can't do anything atm
El
7 months agoCan't edit emails - images are not displayed, they cause errors or make the entire page collapse. I can't edit even text if an edited email had an image. It's been an hour of struggle
M
10 months agoChats aren't loading, very laggy
Amanda
11 months agoNot loading, not sending messages, can't function within inbox at all.
Matt
11 months agoCan't connect at all, any service.
Diana
11 months agoIntercom isn't loading for me
peter
12 months agosearch not functioning, messages not sending
Kirsten
12 months agoThe error of type 'None' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details.
Cora
about 1 year agoCan't reply, can't add notes, can't view my inbox.
Sasikanth
about 1 year agoNot able to assign conversations, replies not going out
Laura
about 1 year agoI cannot send a respond to the clients
Zac
about 1 year agocannot reply to conversations
Madde
about 1 year agoAssign rules, cannot do anything with incoming chats, EU
Anonymous
about 1 year agoMessages can't be sent out
aybars
about 1 year agocant send messages on intercom
L
about 1 year agoCannot close or snooze messages
A
about 1 year agoCan't send messages
Isabel
about 1 year agoWhen I send a new conversation, there's nothing in the email. It's null
Sandro
about 1 year agoOur Intercom is down! We can not send e-mails or close tickets! Please help!!!
IsDown has tracked 280 incidents since started monitoring Intercom US status in April 2020.
14 days ago · lasted 3 days
We're seeing issues with Intercom where the product had increased errors between 04:03 and 04:06 UTC. Three minutes outside of our maintenance window. Our team is aware and investigating the issue with AWS. We’ll update you here as soon as we have... More details
15 days ago · lasted 10 minutes
We're experiencing high latencies and errors on Intercom in the US region. More details
15 days ago · lasted 7 minutes
We're seeing issues with Intercom from 09:35 UTC. Our team is aware and we're seeing recovery. We’ll update you here as soon as we have more information. More details
We've tracked and collected 280 incidents since started monitoring Intercom US status
Monitoring 5 Intercom US services and regions
25 incidents in 2025
Number of Incidents
6 issues
Last incident
14 days ago
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Intercom US isn't down. You can check Intercom US status and incident details on the top of the page. IsDown continuously monitors Intercom US official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Intercom US is currently operational. You can check Intercom US status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Intercom US being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Intercom US official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom US last outage was on April 04, 2025 with the title "Intermittent issues with Intercom"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Intercom US with maximum flexibility
IsDown monitors Intercom US for major outages. A major outage is when Intercom US experiences a critical issue that severely affects one or more services/regions. When Intercom US marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Intercom US status page for minor outages. A minor outage is when Intercom US experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Intercom US status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom US and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Intercom US and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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