Is Intercom US Down?

This page shows the live Intercom US status so you can confirm in seconds if Intercom US is down.

Intercom US current status

Updated

Intercom US is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Intercom US issues.
Refresh the page to see the latest updates.

Intercom US user-reported issues in the last 24 hours

This chart displays the number of user-reported Intercom US problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Intercom US outage history

IsDown has tracked 285 incidents since started monitoring Intercom US downtimes in April 2020. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 06 2025
    Increased Help Center Latencies

    2 days ago · lasted 39 minutes

    We’re currently investigating increased latencies when accessing articles in the Help Center. Our team is aware of the issue and working to identify the root cause. We’ll provide an update here as soon as we have more information.

  • May 03 2025
    Increase Error Rates and Latencies

    6 days ago · lasted 34 minutes

    We’re seeing that a small percentage of our customers are experiencing elevated error rates and increased latencies while using Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

  • Apr 25 2025
    Intercom teammate web app is down

    13 days ago · lasted 21 minutes

    The Intercom teammate web app is down. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

  • Apr 24 2025
    Intercom is down

    14 days ago · lasted about 1 hour

    The Intercom web app is not loading. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

  • Apr 24 2025
    Increased delays with outbound email sending

    15 days ago · lasted about 1 hour

    We're seeing issues with outbound email sending, where there are delays in emails leaving Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

  • Apr 2020 ...
    IsDown started monitoring Intercom US status

    We've tracked and collected 285 incidents since started monitoring Intercom US status

Sign up and check all outage history

Latest user comments about Intercom US issues

  • R

    Ryan

    It won't load or refresh for any of our users "This website is under heavy load (request timed out) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later."

  • B

    Bob

    Not working and loading slowly

  • C

    Costa

    Very slow for some, crashing for others.

  • M

    Mark

    customer support overview not updating

  • D

    Daniel

    Cannot access account - support bubble vanished - seems Intercom is down in some capacity.

  • S

    Sathish

    Slowness found and lag found on intecom

  • C

    CJ

    Chat & help centre not working

  • K

    Ken

    Messenger does not work, help center not operational

  • G

    Gerardas

    We're having technical difficulties

  • G

    Gil

    We can't send messages. Only receive

  • V

    vid

    can't send a message, can't close a ticket, can't do anything atm

  • E

    El

    Can't edit emails - images are not displayed, they cause errors or make the entire page collapse. I can't edit even text if an edited email had an image. It's been an hour of struggle

  • M

    M

    Chats aren't loading, very laggy

  • A

    Amanda

    Not loading, not sending messages, can't function within inbox at all.

  • M

    Matt

    Can't connect at all, any service.

  • D

    Diana

    Intercom isn't loading for me

  • P

    peter

    search not functioning, messages not sending

  • K

    Kirsten

    The error of type 'None' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details.

  • C

    Cora

    Can't reply, can't add notes, can't view my inbox.

  • S

    Sasikanth

    Not able to assign conversations, replies not going out

  • L

    Laura

    I cannot send a respond to the clients

  • Z

    Zac

    cannot reply to conversations

  • M

    Madde

    Assign rules, cannot do anything with incoming chats, EU

  • A

    Anonymous

    Messages can't be sent out

  • A

    aybars

    cant send messages on intercom

  • L

    L

    Cannot close or snooze messages

  • A

    A

    Can't send messages

  • I

    Isabel

    When I send a new conversation, there's nothing in the email. It's null

  • S

    Sandro

    Our Intercom is down! We can not send e-mails or close tickets! Please help!!!

Intercom US outages in the last 30 days

Number of Incidents

5 issues

Last incident

2 days ago

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Check Intercom US components, services, or regions current status in real-time

Automations & AI Features
OK
Help Desk & Help Center
OK
Proactive Support
OK
Platform
OK
Developers
OK

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Check the status of Intercom US alternatives & related services

Intercom EU OK
1 incidents in the last 30 days
Compare Intercom US vs. Intercom EU
Intercom AU OK
1 incidents in the last 30 days
Compare Intercom US vs. Intercom AU

Frequently Asked Questions

Is Intercom US down today?

Intercom US isn't down. You can check Intercom US status and incident details on the top of the page. IsDown continuously monitors Intercom US official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Intercom US status?

Intercom US is currently operational. You can check Intercom US status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Intercom US outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Intercom US slow today?

Currently there's no report of Intercom US being slow. Check on the top of the page if there are any reported problems by other users.

How are Intercom US outages detected?

IsDown monitors the Intercom US official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Intercom US outage?

Intercom US last outage was on May 06, 2025 with the title "Increased Help Center Latencies "

Intercom US not working for you? How do I know if Intercom US is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Intercom US status and outages?

Why use IsDown to monitor Intercom US instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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