Intercom US status updated

Intercom US down? Check current status and outages

Check if Intercom US is down, official outages, user-reported issues, and outages map.

Is Intercom US down right now?

Intercom US is working normally

IsDown checked Intercom US status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Intercom US status data from official sources and user reports.

Intercom US not working for you?

Intercom US service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Intercom US Outage Map

View Intercom US Reports Map

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Recent outage reports

See what users are saying about Intercom US issues that impacted them and how they are affected by the outage.

  • Ned - Our admin portal will not load. The page time's out so we cannot see all the tickets or connect with our clients..

  • Brian - ERROR in browser: This website is under heavy load (request timed out) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later..

  • Entire company users intercom and it is down for us all, internationally.

  • Intercom loads for a very long time, before eventually showing an error page saying "This website is under heavy load (request timed out). We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later..

  • US - Intercom is not loading or sending messages.

  • Cant login and if you can get any any action you take creates a black screen and wont load completely. Then it will try to refresh then kicks you out.

  • Intercom is logging people out..

  • romeo.sourceful@gmail.com - Intercom logged me out autmatically. and can't log in now. Seems that your system is down..

  • Intercom will not load at all.

  • we cannot log into intercom at all.

    Help Desk & Help Center

  • EU Servers are under heavy load. Takes few minutes to load a page..

  • Jay - Login into the app is down.

  • Liz - Intercom will not allow users to login. Getting a blank screen saying "the website is under heavy load". Confirmed with entire chat support team..

  • Chelsey - Cannot get in. Message: "This website is under heavy load (request timed out)".

  • Ryan - It won't load or refresh for any of our users "This website is under heavy load (request timed out) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.".

  • Bob - Not working and loading slowly .

  • Costa - Very slow for some, crashing for others..

  • Mark - customer support overview not updating.

  • Daniel - Cannot access account - support bubble vanished - seems Intercom is down in some capacity..

  • Sathish - Slowness found and lag found on intecom.

  • CJ - Chat & help centre not working.

  • Ken - Messenger does not work, help center not operational.

  • Gerardas - We're having technical difficulties.

  • Gil - We can't send messages. Only receive .

  • vid - can't send a message, can't close a ticket, can't do anything atm.

  • El - Can't edit emails - images are not displayed, they cause errors or make the entire page collapse. I can't edit even text if an edited email had an image. It's been an hour of struggle.

  • M - Chats aren't loading, very laggy.

  • Amanda - Not loading, not sending messages, can't function within inbox at all. .

  • Matt - Can't connect at all, any service..

  • Diana - Intercom isn't loading for me.

Intercom US Outage Statistics

In the last 90 days, Intercom US had 12 incidents (3 major outages and 9 minor incidents) with a median duration of 1 hour 13 minutes.

Total
12

Incidents

Critical
3

Major Outages

Warning
9

Minor Incidents

Duration
1 hour

Median Resolution

Intercom US latest outages and downtime history

IsDown has tracked 323 incidents since started monitoring Intercom US status in April 2020. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Intercom US outages and also issues that we're started by a spike in crowdsource reports.

about 1 hour
Intercom is down
Jan 09, 2026 at 07:57 PM
Detected 8 minutes before
23 minutes
Balanced assignment is delayed
Jan 06, 2026 at 05:22 PM
about 1 hour
Intercom teammate web app is down
Jan 05, 2026 at 02:17 PM
Detected 2 minutes before
about 3 hours
Outbound messages appearing in the inbox
Dec 11, 2025 at 02:05 PM
about 1 hour
Increased Errors and Latency in Webhook Delivery
Dec 03, 2025 at 05:11 PM
about 11 hours
Increased errors and delays processing user imports from CSV
Nov 20, 2025 at 01:36 AM
about 3 hours
Help Center TLS/SSL hosting issues
Nov 18, 2025 at 12:08 PM
9 minutes
End User Emails via REST API not sending
Nov 12, 2025 at 07:45 PM
13 minutes
Failures connecting Phone Calls to Teammates
Nov 10, 2025 at 04:40 PM
about 2 hours
Increased Inbox Latencies in US Region
Oct 22, 2025 at 10:27 AM
Sign up to check more outage history

Be the first to know when Intercom US goes down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Compare Intercom US vs alternatives

Compare uptime, outage stats, and incident history between Intercom US and its alternatives.

Intercom EU Intercom EU
OK
2 incidents in the last 30 days
Compare Intercom US vs Intercom EU
Intercom AU Intercom AU
OK
1 incidents in the last 30 days
Compare Intercom US vs Intercom AU

About Intercom US Status Monitoring

IsDown has maintained continuous monitoring of Intercom US, a Customer Support & Success solution, since April 2020. Our database contains 323 documented incidents from the past 6 years, giving us deep insight into Intercom US's reliability patterns and typical resolution times. We parse Intercom US's official status page across all 5 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.

When Intercom US experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Intercom US and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Intercom US?

IsDown monitors Intercom US health in almost real-time

Every few minutes we check the status page of Intercom US (and 5,420+ other services) for issues. We collect the status and outage information across all 5 Intercom US components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Intercom US, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Intercom US and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Intercom US with IsDown

Track Intercom US incidents and downtimes by severity

IsDown checks Intercom US official status page for major/minor outages or downtimes. A major outage is when Intercom US experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom US experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom US outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Intercom US

Intercom US and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Intercom US outages and downtimes

IsDown collects all information from the outages published in Intercom US status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Intercom US outages that impact your business

IsDown monitors Intercom US and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Intercom US but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Intercom US and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

Start Monitoring for Free
Monitor Intercom US and all your external dependencies in real-time

Get notified immediately when there's an issue with Intercom US or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Intercom US and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Intercom US or other services

Send outage information from Intercom US and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Intercom US and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Intercom US and other services to your tools

Share Intercom US status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Intercom US down?'

Start Monitoring for Free
Share Intercom US status in your status page

Intercom US Downdetector vs IsDown

Need similar to Downdetector Intercom US alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Intercom US outages, IsDown monitors Intercom US's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Intercom US status page monitoring with real-time incident details.
Monitor 5,420+ services including Intercom US in a single dashboard.
Instant Intercom US outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Intercom US official status and user-reported issues.
Maintenance feed for Intercom US
Granular alerts filtering by Intercom US components and regions.
Start Monitoring Intercom US with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Intercom US down today?

Intercom US isn't down. You can check Intercom US status and incident details on the top of the page. IsDown continuously monitors Intercom US official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Intercom US status?

Intercom US is currently operational. You can check Intercom US status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Intercom US outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Intercom US down today or just slow?

Currently there's no report of Intercom US being slow. Check on the top of the page if there are any reported problems by other users.

How are Intercom US outages detected?

IsDown monitors the Intercom US official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Intercom US having an outage right now?

Intercom US last outage was on January 09, 2026 with the title "Intercom is down"

How to check if Intercom US is down?

Why use IsDown to monitor Intercom US instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Intercom US?

IsDown and DownDetector help users determine if Intercom US is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom US's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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