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Outage in Intercom US

Elevated level of 5xx errors for Help Center

Resolved Minor
August 14, 2025 - Started 8 months ago - Lasted 10 minutes

Incident Report

We were seeing issues with Help Centers returning 5xx errors between 16.55UTC and 17:20UTC - which now appear to be recovering. We’ll let you know when we are confident in our recovery.

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MONITORING 8 months ago - at 08/14/2025 05:31PM

We were seeing issues with Help Centers returning 5xx errors between 16.55UTC and 17:20UTC - which now appear to be recovering. We’ll let you know when we are confident in our recovery.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

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