Outage in Intercom US
Fin is experiencing issues
Resolved Minor
April 15, 2026 - Started 6 days ago
- Lasted 34 minutes
Incident Report
Summary AI Generated
Intercom's Fin service experienced delayed response times for 34 minutes. The engineering team identified the root cause and implemented a fix. The incident was classified as minor and has been resolved.
Fin is currently experiencing delayed response times. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 days ago - at 04/15/2026 05:20PM
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
INVESTIGATING
6 days ago - at 04/15/2026 04:57PM
Fin is currently experiencing delayed response times. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.
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