Intercom EU status updated
Intercom EU is working normally
This chart shows the number of user-reported issues for Intercom EU service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Intercom EU is down. The map shows recent Intercom EU outages from around the world.
Intercom EU Outage MapIn the last 90 days, Intercom EU had 11 incidents (4 major outages and 7 minor incidents) with a median duration of 59 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Intercom EU status history below. IsDown detects when Intercom EU is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Fin for Salesforce is experiencing errors.
Customers using Fin for Salesforce can resolve this ...
|
Jan 29, 2026 at 08:34 PM UTC
|
about 1 hour |
|
We're seeing issues with Phone, specifically where customers and teammates are currently unable t...
|
Jan 29, 2026 at 05:20 PM UTC
|
13 minutes |
|
As of 12:30 UTC, the team started observing issues with our WhatsApp integration where inbound me...
|
Jan 20, 2026 at 04:40 PM UTC
|
about 3 hours |
|
Intercom is down in the EU. Our team is aware and investigating the issue. We’ll update you here ...
|
Jan 10, 2026 at 08:33 AM UTC
|
32 minutes |
|
We're seeing authentication issues with the Intercom inbox web app, resulting in all users being ...
|
Jan 05, 2026 at 02:17 PM UTC
|
about 1 hour |
|
We're seeing outbound messages (emails, posts, etc.) unexpectedly create conversations in the inb...
|
Dec 11, 2025 at 02:05 PM UTC
|
about 3 hours |
|
We’re currently experiencing elevated error rates and increased latency affecting webhook deliver...
|
Dec 03, 2025 at 05:11 PM UTC
|
about 1 hour |
|
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update yo...
|
Nov 19, 2025 at 04:37 PM UTC
|
about 2 hours |
|
The provider we use for "Quick Setup" TLS/SSL certificate hosting on Help Center is experiencing ...
|
Nov 18, 2025 at 12:08 PM UTC
|
about 3 hours |
|
We're seeing issues with emails sent via the Intercom REST API where any requests to send emails ...
|
Nov 12, 2025 at 07:45 PM UTC
|
9 minutes |
Check if any Intercom EU component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Automations & AI Features status | OK | View details |
| Developers status | OK | View details |
| Help Desk & Help Center status | OK | View details |
| Platform status | OK | View details |
| Proactive Support status | OK | View details |
Compare Intercom EU status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored Intercom EU continuously since June 2024, tracking this Customer Support & Success for 1 year. Over that time, we've documented 59 outages and incidents, averaging 3.1 per month. When Intercom EU goes down, incidents typically resolve within 78 minutes based on historical data.
We monitor Intercom EU's official status page across 5 components. IsDown interprets Intercom EU statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Intercom EU is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Intercom EU status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Intercom EU's status page every few minutes, across all 5 components. We combine official status data with user reports to detect when Intercom EU is down, often before the vendor announces it.
When Intercom EU status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Intercom EU official status page for major/minor outages or downtimes. A major outage is when Intercom EU experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom EU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom EU outage, we send you an alert and update your dashboard and status page.
Intercom EU and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Intercom EU status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom EU and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Intercom EU outage alerts like Downdetector? IsDown monitors Intercom EU's official status page for verified incident data, not just user reports. Know exactly when Intercom EU is down, which components are affected, and when service health is restored. Here's why official Intercom EU status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Intercom EU status page monitoring. Know when Intercom EU is down with real time incident details. | ||
| Monitor 5,450+ services including Intercom EU in a single dashboard. | ||
| Instant Intercom EU outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Intercom EU official status plus user reports for early outage detection. | ||
| Maintenance feed for Intercom EU | ||
| Granular alerts filtering by Intercom EU components and regions. |
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Intercom EU isn't down. You can check Intercom EU status and incident details on the top of the page. IsDown continuously monitors Intercom EU official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Intercom EU is currently operational. You can check Intercom EU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Intercom EU being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Intercom EU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom EU last outage was on January 29, 2026 with the title "Fin for Salesforce Errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom EU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Intercom EU is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom EU's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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