Is Intercom EU Down? Check current status

Check if Intercom EU is down, official outages, user-reported issues, and outages map.

Current Intercom EU status

Intercom EU is working normally

Updated from Intercom EU official status page

Intercom EU not working for you?

Intercom EU service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Intercom EU Outage Map

View Intercom EU Reports Map

Be the first to know when Intercom EU goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Intercom EU recent outages and downtime history

IsDown has tracked 48 incidents since started monitoring Intercom EU status in June 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Intercom EU outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
01:00 PM EDT
Minor
Issues with Intercom Slack and Phone integrations
We’re seeing issues with our Slack and Phone integrations caused by outages affecting both Slack ...
about 15 hours
Oct 20, 2025
05:00 AM EDT
Minor
Outages with Fin over Phone
AWS US-East-1 is experiencing a major outage impacting Fin over Phone across all regions. We’re a...
about 4 hours
Oct 20, 2025
03:00 AM EDT
Major
Intercom Inbox and Messenger Impacted
We're seeing issues with where is occurring. Our t...
17 minutes
Oct 01, 2025
05:24 AM EDT
Minor
Intercom messenger not working with Safari 26 in privacy mode
Safari 26 has broken the Intercom messenger when "Advanced Tracking and Fingerprinting Protection...
about 1 hour
Sep 23, 2025
05:33 AM EDT
Major
Facebook integration issues
We're seeing issues with our connection to Facebooks API endpoints resulting in conversations fai...
about 5 hours
Sep 17, 2025
05:26 AM EDT
Minor
Help Center downtime in EU Hosting Region
Help Centers on the EU hosting region are slow or timing out. We're investigating.
9 minutes
Sep 15, 2025
06:43 AM EDT
Major
Errors in Intercom's EU hosting region
We're investigating database issues in Intercom's EU hosting region.
14 minutes
Sep 05, 2025
09:51 AM EDT
Minor
Messenger not loading on Shopify Admin Pages
We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware an...
25 minutes
Sep 04, 2025
06:41 AM EDT
Minor
Conversations not loading correctly in the Inbox
We're seeing issues with the inbox where conversations are not loading fully. Our team is aware a...
21 minutes
Aug 14, 2025
01:25 PM EDT
Minor
Help centers failing to load
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confide...
12 minutes
Sign up to check more outage history

Be the first to know when Intercom EU goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Intercom EU status

See what users are saying about Intercom EU issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • pages hourglassing and not ever loading fully.

Users who monitor Intercom EU status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Intercom EU. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Heroku

Heroku

OK
AWS

AWS

OK
Stripe

Stripe

OK
MailerSend

MailerSend

OK
Datadog US1

Datadog US1

OK
GitHub

GitHub

OK
Slack

Slack

MINOR
Microsoft Azure

Microsoft Azure

OK
OpenAI

OpenAI

OK
Cohere

Cohere

OK
Anthropic

Anthropic

OK
DigitalOcean

DigitalOcean

OK
GCP Databricks

GCP Databricks

OK
ChartMogul

ChartMogul

OK
MailerLite

MailerLite

OK
View all services Start Monitoring Your Dependencies

Intercom EU provides a customer communication platform featuring a help desk, proactive support, automation tools, and AI capabilities, designed to enhance user engagement and support.

Monitoring Intercom EU since June 2024

Tracking 5 Intercom EU services and regions

Need help? Try here:
Support at website.
Check their status page.

29 incidents in 2025

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How to monitor the status of Intercom EU and all your dependencies?

IsDown is a status page aggregator that monitors if Intercom EU and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Intercom EU, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Intercom EU?

IsDown monitors Intercom EU health in almost real-time

Every few minutes we go to the status page of Intercom EU (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Intercom EU's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Intercom EU, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom EU and other services.

One status page to monitor all your external dependencies

What you get when monitoring Intercom EU with IsDown

Track Intercom EU incidents and downtimes by severity

IsDown checks Intercom EU official status page for major/minor outages or downtimes. A major outage is when Intercom EU experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom EU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom EU outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Intercom EU

Intercom EU and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Intercom EU outages and downtimes

IsDown collects all information from the outages published in Intercom EU status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Intercom EU outages that impact your business

IsDown monitors Intercom EU and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Intercom EU but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Intercom EU and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Intercom EU and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Intercom EU or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom EU and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Intercom EU or other services

Send outage information from Intercom EU and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Intercom EU and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Intercom EU and other services to your tools

Share Intercom EU status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Intercom EU down?'

Start Monitoring for Free
Share Intercom EU status in your status page

Intercom EU Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Intercom EU outages, IsDown monitors Intercom EU's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Intercom EU status page monitoring with real-time incident details.
Monitor 4,522+ services including Intercom EU in a single dashboard.
Instant Intercom EU outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Intercom EU official status and user-reported issues.
Maintenance feed for Intercom EU
Granular alerts filtering by Intercom EU components and regions.
Start Monitoring Intercom EU with IsDown

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Frequently Asked Questions

Is Intercom EU down today?

Intercom EU isn't down. You can check Intercom EU status and incident details on the top of the page. IsDown continuously monitors Intercom EU official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Intercom EU status?

Intercom EU is currently operational. You can check Intercom EU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Intercom EU outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Intercom EU down today or just slow?

Currently there's no report of Intercom EU being slow. Check on the top of the page if there are any reported problems by other users.

How are Intercom EU outages detected?

IsDown monitors the Intercom EU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Intercom EU having an outage right now?

Intercom EU last outage was on October 20, 2025 with the title "Issues with Intercom Slack and Phone integrations"

How to check if Intercom EU is down?

Why use IsDown to monitor Intercom EU instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom EU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Intercom EU?

IsDown and DownDetector help users determine if Intercom EU is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom EU's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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