Intercom EU vs. Intercom US

Compare the status, incidents stats and history between Intercom EU and Intercom US

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Intercom EU

Intercom EU current official status is Operational

Statistics

1
Incidents in the last 7 days
2
Incidents in the last 30 days
9
Incidents in the last 90 days

Latest incidents

Resolved Fin AI Agent outage in EU

We're seeing issues with Fin AI Agent for workspaces hosted in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

Resolved Degraded performance in Instagram messaging

We’re currently experiencing delays in sending messages over Instagram. Our team is aware of the issue and actively investigating. We’ll provide updates here as soon as we have more information. Th...

Resolved Increased Fin Error Rates & Latencies in Europe

We're seeing issues with Fin where customers may see increased error rates and latencies. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

about 1 month ago Official incident report

Intercom US

Intercom US current official status is Operational

Statistics

2
Incidents in the last 7 days
9
Incidents in the last 30 days
23
Incidents in the last 90 days

Latest incidents

Resolved Intermittent issue when switching between workspaces

Some customers are experiencing issues when switching between workspaces. As a workaround for now try use a browser in incognito mode and refresh your browser cache. Our team is aware and invest...

Resolved Intercom broken for some customers

A database issue has caused most Intercom features to break in the USA region for fewer than 1% of customers. We are working with our database provider to restore service.

Resolved Increased Error Rates & Latencies for Intercom users

We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.

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