Intercom EU vs. Intercom US

Compare the status, incidents stats and history between Intercom EU and Intercom US

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Intercom EU

Intercom EU current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
5
Incidents in the last 90 days

Latest incidents

Resolved Fin AI Agent outage in EU

We're seeing issues with Fin AI Agent for workspaces hosted in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

about 1 month ago Official incident report
Resolved Degraded performance in Instagram messaging

We’re currently experiencing delays in sending messages over Instagram. Our team is aware of the issue and actively investigating. We’ll provide updates here as soon as we have more information. Th...

about 1 month ago Official incident report
Resolved Increased Fin Error Rates & Latencies in Europe

We're seeing issues with Fin where customers may see increased error rates and latencies. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

Intercom US

Intercom US current official status is Operational

Statistics

1
Incidents in the last 7 days
3
Incidents in the last 30 days
19
Incidents in the last 90 days

Latest incidents

Resolved Elevated Error Rates and Latencies for Inbox

We are monitoring for recovery after a brief product outage in the Inbox between 1010 and 1018 UTC. All services are working as expected, but we're monitoring for full recovery.

Resolved Fin AI Agent degraded performance

A third party LLM provider is have an incident that impacted Fin resulting in slowness and errors from 08:55 UTC to 09:13 UTC. We've failed over to another provider and continue to monitor.

Resolved Increased Errors and Latencies with Intercom

We're seeing issues with Intercom from 14:18 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

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