Check if Zscaler is down, official outages, user-reported issues, and outages map.
Zscaler is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zscaler status data.
IsDown has tracked 219 incidents since started monitoring Zscaler status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 18, 2025
12:14 AM CEST
|
Minor
Zscaler is aware of an issue where certain DLP email notifications are not being delivered. Zsca...
|
about 1 hour |
Oct 15, 2025
03:44 PM CEST
|
Minor
We are investigating an issue with e-mail processing of Schedule Reports on our Zscaler.net, Zsca...
|
16 minutes |
Oct 15, 2025
10:51 AM CEST
|
Minor
Zscaler is investigating reports of an issue with our Tel Aviv II datacenter. We are investigatin...
|
about 1 hour |
Oct 09, 2025
09:55 AM CEST
|
Minor
Zscaler has detected an issue with our Kuala Lumpur I datacenter. For more information, please ch...
|
43 minutes |
Oct 09, 2025
09:28 AM CEST
|
Minor
We are currently investigating an issue affecting the Zscaler-Managed Dedicated IP service across...
|
about 4 hours |
Oct 06, 2025
08:19 PM CEST
|
Minor
Zscaler has detected an issue with our Sao Paulo II datacenter. For more information, please chec...
|
about 1 hour |
Oct 03, 2025
08:14 AM CEST
|
Minor
Zscaler has detected an issue with our Capetown IV datacenter. If you’re currently experiencing a...
|
about 2 hours |
Sep 21, 2025
09:43 PM CEST
|
Minor
Zscaler has identified an issue affecting the Company Risk Score (CRS) Report within the Admin UI...
|
2 days |
Sep 19, 2025
02:43 AM CEST
|
Minor
We are investigating an issue with our zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net...
|
1 day |
Sep 16, 2025
01:46 PM CEST
|
Minor
Zscaler is investigating reports of an issue with our Mumbai VI datacenter. We are investigating ...
|
about 1 hour |
Richard - Add server error. Can’t connect.
Prem - Zscaler Cloud App Control policy isn’t working as expected.
H - Not allowing internet connection at all.
Dinesh - ZIA admin portal not loading after putting credentials.
Paula - It would not let me sign on today. I’m restarting my computer and the restart has been going on for over 20 minutes..
Al - Unable to authenticate. It has been down all the morning. .
Amanda - No connection to the server. .
Nicola - partial internet connectivity.
Chelsey - Connected with no internet .
prateek - not able to connect to any apps like outlook, teams, databricks, azure portal as system is on zscaler.
Bob - Issue with Frankfurt datacentre very slow and loss of connection.
Roy - Extremely slow performance. Unable to do basic conferencing and 30+ seconds to open collaboration apps like ppt & word..
Dave - Several users are unable to access the service.
Shagun - Zscaler calls are failing.
Dhanush - Tunnel connectivity is down .
H - Internal error message given.
L - Zscaler not working, window keeps flickering.
Steve - When I try to login, I get a message "Downloading Service Configuration" and after a several seconds I get an error message "Internal Error, Please contact Admin.... [-14]".
Joe - Unable to connect via client .
Zayn - Not able to connect to the internet .
Joske - Total failure of internet connection.
Prashik - not able to connect to zscalar DC from office .
Rob - Can't log into the teams app or outlook on my pc..
S - cannot authenticate via zscaler.
rajesh - Not able to access internet via Zscaler.
Margarita - I started expierencing issues with my google chrome and zscaler. My gmail does not work with zscaler. It keeps disconnecting from my work network (salesforce) IT couldn’t figure it out and doing remote access would just lag out bc everytime google chrome reboot. IT shared it’s an on going issue a....
Sushant - Not able to access my office url and and our product .
Zakir - I'm unable to access Internet and my data on organisation cloud server. I'm getting server error .
Anon - Zscaler private access currently not logging in. "Navigation to webpage was cancelled".
Component | Status |
---|---|
Core Cloud Services | OK |
Americas | OK |
Middle East | OK |
APAC | OK |
EMEA | OK |
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Cloud-based security service that provides safe internet and web access through a globally distributed network of security nodes.
Monitoring Zscaler since March 2023
Tracking 94 Zscaler services and regions
86 incidents in 2025
Zscaler isn't down. You can check Zscaler status and incident details on the top of the page. IsDown continuously monitors Zscaler official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zscaler is currently operational. You can check Zscaler status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zscaler being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zscaler official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zscaler last outage was on October 18, 2025 with the title "DLP Email Notifications – Delivery Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zscaler and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zscaler is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zscaler's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Zscaler's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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