Check if Zscaler is down, recent outages, user-reported issues, and outages map.
Zscaler is working normally
Last checked from Zscaler's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 212 incidents since started monitoring Zscaler status in March 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 21, 2025
03:43 PM EDT
|
Minor | Company Risk Score Report – Data Loading Issues | 2 days |
Sep 18, 2025
08:43 PM EDT
|
Minor | Cloud to Cloud Incident Routing Issue | 1 day |
Sep 16, 2025
07:46 AM EDT
|
Minor | Mumbai VI Datacenter Issue | about 1 hour |
Sep 08, 2025
10:50 PM EDT
|
Minor | Lisbon I Datacenter Issue | about 2 hours |
Sep 07, 2025
06:42 AM EDT
|
Minor | Dubai I Datacenter Issue | about 7 hours |
Sep 05, 2025
11:45 PM EDT
|
Minor | Mumbai VI and Chennai II Datacenter Issue | 43 minutes |
Aug 29, 2025
07:51 PM EDT
|
Minor | Zidentity Issue | about 1 hour |
Aug 18, 2025
05:41 AM EDT
|
Minor | Mumbai VI Datacenter Issue | about 10 hours |
Aug 11, 2025
06:00 AM EDT
|
Minor | Device registration issues for Zscaler Client Connector | about 1 hour |
Aug 06, 2025
01:29 AM EDT
|
Minor | Issue with Advanced Authentication Settings in Admin UI | 1 day |
Richard
Add server error. Can’t connect
Prem
Zscaler Cloud App Control policy isn’t working as expected
H
Not allowing internet connection at all
Dinesh
ZIA admin portal not loading after putting credentials
Paula
It would not let me sign on today. I’m restarting my computer and the restart has been going on for over 20 minutes.
Al
Unable to authenticate. It has been down all the morning.
Amanda
No connection to the server.
Nicola
partial internet connectivity
Chelsey
Connected with no internet
prateek
not able to connect to any apps like outlook, teams, databricks, azure portal as system is on zscaler
Bob
Issue with Frankfurt datacentre very slow and loss of connection
Roy
Extremely slow performance. Unable to do basic conferencing and 30+ seconds to open collaboration apps like ppt & word.
Dave
Several users are unable to access the service
Shagun
Zscaler calls are failing
Dhanush
Tunnel connectivity is down
H
Internal error message given
L
Zscaler not working, window keeps flickering
Steve
When I try to login, I get a message "Downloading Service Configuration" and after a several seconds I get an error message "Internal Error, Please contact Admin.... [-14]"
Joe
Unable to connect via client
Zayn
Not able to connect to the internet
Joske
Total failure of internet connection
Prashik
not able to connect to zscalar DC from office
Rob
Can't log into the teams app or outlook on my pc.
S
cannot authenticate via zscaler
rajesh
Not able to access internet via Zscaler
Margarita
I started expierencing issues with my google chrome and zscaler. My gmail does not work with zscaler. It keeps disconnecting from my work network (salesforce) IT couldn’t figure it out and doing remote access would just lag out bc everytime google chrome reboot. IT shared it’s an on going issue a...
Sushant
Not able to access my office url and and our product
Zakir
I'm unable to access Internet and my data on organisation cloud server. I'm getting server error
Anon
Zscaler private access currently not logging in. "Navigation to webpage was cancelled"
Component | Status |
---|---|
Core Cloud Services | OK |
Americas | OK |
Middle East | OK |
APAC | OK |
EMEA | OK |
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Services commonly monitored together with Zscaler
Zscaler isn't down. You can check Zscaler status and incident details on the top of the page. IsDown continuously monitors Zscaler official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zscaler is currently operational. You can check Zscaler status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zscaler being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zscaler official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zscaler last outage was on September 21, 2025 with the title "Company Risk Score Report – Data Loading Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zscaler and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zscaler with maximum flexibility
IsDown monitors Zscaler for major outages. A major outage is when Zscaler experiences a critical issue that severely affects one or more services/regions. When Zscaler marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zscaler status page for minor outages. A minor outage is when Zscaler experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zscaler status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Zscaler and all their 94 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zscaler and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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