Check if Jira Service Management is down, official outages, user-reported issues, and outages map.
Jira Service Management is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 348 incidents since started monitoring Jira Service Management status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Jira Service Management outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
02:47 AM EDT
|
Minor
We have reports of some users in Australia seeing degraded performance of Atlassian cloud. Our te...
|
about 19 hours |
|
Oct 27, 2025
12:33 PM EDT
|
Major
Impact
Jira Software users are experiencing service degradation in viewIssue and createIssue. Th...
|
about 1 hour |
|
Oct 26, 2025
11:00 PM EDT
|
Major
We are aware that some customers using Jira Software or Jira Service Management are experiencing ...
|
28 minutes |
|
Oct 20, 2025
03:56 AM EDT
|
Major
We have noticed that Atlassian Cloud services are impacted and our teams are actively investigati...
|
about 21 hours |
|
Oct 15, 2025
09:43 AM EDT
|
Minor
UI based Customer interactions are currently degraded and our team is actively investigating the ...
|
about 3 hours |
|
Sep 30, 2025
10:07 AM EDT
|
Minor
We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has bee...
|
26 minutes |
|
Sep 22, 2025
01:38 AM EDT
|
Minor
Our team is continuing to monitor Jira and Confluence products following the earlier issues relat...
|
about 2 hours |
|
Sep 19, 2025
03:58 AM EDT
|
Major
We are investigating reports of intermittent errors on Jira Service Management Cloud customers' O...
|
3 days |
|
Sep 11, 2025
05:41 AM EDT
|
Minor
We are investigating the issue of duplicate issues being created in Jira Service Management and J...
|
5 minutes |
|
Sep 11, 2025
05:39 AM EDT
|
Minor
We are investigating the issue of duplicate issues being created in Jira Service Management and J...
|
13 days |
See what users are saying about Jira Service Management issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Erin - Jira automations are not running. The audit log show no runs in the last 24 hours. No failures, no runs at all..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Jira Service Management. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
IT service management and incident response platform that integrates request management, alerting, incident management, and automation for streamlined operations.
Monitoring Jira Service Management since February 2021
Tracking 11 Jira Service Management services and regions
63 incidents in 2025
IsDown is a status page aggregator that monitors if Jira Service Management and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Jira Service Management, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Jira Service Management (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Jira Service Management's 11 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Jira Service Management and other services.
IsDown checks Jira Service Management official status page for major/minor outages or downtimes. A major outage is when Jira Service Management experiences a critical issue that severely affects one or more services/regions. A minor incident is when Jira Service Management experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Jira Service Management outage, we send you an alert and update your dashboard and status page.
Jira Service Management and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Jira Service Management status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jira Service Management publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jira Service Management and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Jira Service Management but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Jira Service Management and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Jira Service Management and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Jira Service Management down?'
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While Downdetector relies on user-submitted reports to detect Jira Service Management outages, IsDown monitors Jira Service Management's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Jira Service Management status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Jira Service Management in a single dashboard. | ||
| Instant Jira Service Management outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Jira Service Management official status and user-reported issues. | ||
| Maintenance feed for Jira Service Management | ||
| Granular alerts filtering by Jira Service Management components and regions. |
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Jira Service Management isn't down. You can check Jira Service Management status and incident details on the top of the page. IsDown continuously monitors Jira Service Management official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jira Service Management is currently operational. You can check Jira Service Management status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jira Service Management being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jira Service Management official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jira Service Management last outage was on October 29, 2025 with the title "Degraded performance of Atlassian cloud sites for some customers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jira Service Management and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Jira Service Management is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jira Service Management's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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