Outage in Jira Service Management
Degraded performance affecting Jira Software and Jira Service Management
Resolved MinorIncident Report
Summary AI Generated
Jira Software and Jira Service Management experienced degraded performance on September 11, 2026, between 07:02 and 07:56 UTC, lasting approximately 55 minutes. Affected users encountered errors and delays when accessing Work Items and Boards. A mitigation was deployed, restoring normal service, with all systems confirmed fully operational by 08:37 UTC.
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Components affected
Jira Service Management Jira Service Mangement WebTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/11/2026 08:37AM
On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards.
The issue has now been resolved, and all services are operating normally.
MONITORING
3 days ago - at 09/11/2026 08:06AM
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
INVESTIGATING
3 days ago - at 09/11/2026 07:46AM
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Latest Jira Service Management outages
Disrupted Opsgenie/JSM availability - 42 minutes ago
Jira - Work Item transition failures - 13 days ago
Notifications are delayed - 20 days ago
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