Is Jira Service Management Service Portal down? Check the current status
Jira Service Management Service Portal is operational
Updated
Jira Service Management Service Portal is operational
Updated
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IsDown pulls data from Jira Service Management's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 37 incidents for Jira Service Management Service Portal since started monitoring Jira Service Management status in February 2021.
10 days ago · lasted about 1 hour
We are aware of an issue currently impacting the customer portal view of JSM, where Assets are not appearing correctly. Our team is looking into this issue with urgency and we will provide an update when available. More details
13 days ago · lasted about 3 hours
We are aware that some customers experienced access issues with their sites. We identified the root cause and have mitigated the problem. Systems are now stable, and we are monitoring closely to ensure no further issues arise. For those still havi... More details
29 days ago · lasted about 11 hours
We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour. More details
We've tracked and collected 37 incidents for Jira Service Management Service Portal since started monitoring Jira Service Management status
Service Portal is part of Jira Service Management. Check the Jira Service Management's status.
10 incidents in 2025
Number of Incidents
3 issues
Last incident
9 days ago
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Jira Service Management Service Portal isn't down. You can check Jira Service Management Service Portal status and incident details on the top of the page. IsDown continuously monitors Jira Service Management Service Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jira Service Management Service Portal is currently operational. You can check Jira Service Management Service Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jira Service Management Service Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jira Service Management Service Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jira Service Management Service Portal last outage was on April 08, 2025 with the title "Issue viewing assets fields within customer portal view of issues."
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Jira Service Management with maximum flexibility
IsDown monitors Service Portal for major outages. A major outage is when Service Portal experiences a critical issue that severely affects one or more services/regions. When Jira Service Management marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Jira Service Management status page for minor outages. A minor outage is when Service Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Jira Service Management status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jira Service Management publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jira Service Management and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Jira Service Management and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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