What is Jira Service Management Service Portal current status?

Jira Service Management Service Portal is currently operational. You can check Jira Service Management Service Portal status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Jira Service Management Service Portal status?

You can use IsDown service or go to Jira Service Management official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Jira Service Management Service Portal is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Jira Service Management Service Portal has issues. Jira Service Management official status page might also offer notification options such as email, SMS, or Slack.

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Is Jira Service Management Service Portal Down? Check current status

Q: Is Jira Service Management Service Portal down today?

Jira Service Management Service Portal was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Jira Service Management status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Jira Service Management Service Portal outages, issues and problems' at the top of the page.

Check if Jira Service Management Service Portal is down, official outages, user-reported issues, and outages map.

Current Jira Service Management Service Portal status

Jira Service Management Service Portal is working normally

Updated from Jira Service Management official status page 3 minutes 9 seconds ago

Service Portal is a component of Jira Service Management ›

Jira Service Management Service Portal service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Jira Service Management status data.

View Jira Service Management Outage Reports Map

Recent Jira Service Management Service Portal Outages and Downtime History

IsDown has tracked 45 incidents for Jira Service Management Service Portal since started monitoring Jira Service Management status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Sep 22, 2025 01:38 AM EDT	Minor Degraded performance to multiple Atlassian experiences Our team is continuing to monitor Jira and Confluence products following the earlier issues relat...	about 2 hours
Sep 11, 2025 05:39 AM EDT	Minor Duplicate issues being created in Jira Service Management and Jira We are investigating the issue of duplicate issues being created in Jira Service Management and J...	13 days
Jul 30, 2025 03:10 AM EDT	Minor Degraded experience adding and accessing media attachments We are investigating an issue causing a degraded experience when adding attachments or accessing ...	22 minutes
Jul 10, 2025 04:32 AM EDT	Major Intermittent failure in Forge app invocation We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Ji...	26 minutes
Jun 24, 2025 08:03 AM EDT	Major Users unable to open their Jira cloud products We are investigating an issue where multiple customers are unable to open their Jira cloud produc...	about 2 hours
May 20, 2025 10:14 AM EDT	Major All Jira products experiencing degradations We are investigating cases of degraded performance for all Jira Work Management, Jira Service Man...	about 11 hours
May 19, 2025 04:15 PM EDT	Minor Users experiencing degraded or reduced access in raising certain JSM request types We are investigating cases of degraded performance and reduced access for raising certain JSM req...	about 3 hours
May 01, 2025 04:36 AM EDT	Minor Confluence, JIRA and JSM unavailability or degraded experience for some EU users From 7:37 to 8:06 UTC, we experienced issues that made Confluence, JIRA, and JSM unavailable or d...	10 minutes
Apr 07, 2025 08:18 PM EDT	Minor Issue viewing assets fields within customer portal view of issues. We are aware of an issue currently impacting the customer portal view of JSM, where Assets are no...	about 1 hour
Apr 04, 2025 05:54 AM EDT	Minor Issues accessing Jira and Confluence in some regions We are aware that some customers experienced access issues with their sites. We identified the ro...	about 3 hours

Jira Service Management Service Portal problems reported by users

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Monitoring Jira Service Management since February 2021

Service Portal is part of Jira Service Management. Check the Jira Service Management's status.

18 incidents in 2025

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Frequently Asked Questions

Is Jira Service Management Service Portal down today?

Jira Service Management Service Portal isn't down. You can check Jira Service Management Service Portal status and incident details on the top of the page. IsDown continuously monitors Jira Service Management Service Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Jira Service Management Service Portal status?

Jira Service Management Service Portal is currently operational. You can check Jira Service Management Service Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Jira Service Management Service Portal outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Jira Service Management Service Portal down today or just slow?

Currently there's no report of Jira Service Management Service Portal being slow. Check on the top of the page if there are any reported problems by other users.

How are Jira Service Management Service Portal outages detected?

IsDown monitors the Jira Service Management Service Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Jira Service Management Service Portal having an outage right now?

Jira Service Management Service Portal last outage was on September 22, 2025 with the title "Degraded performance to multiple Atlassian experiences"

Jira Service Management down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Jira Service Management?

IsDown and DownDetector help users determine if Jira Service Management is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jira Service Management's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Jira Service Management status changes?

IsDown offers an easy way to monitor Jira Service Management with maximum flexibility

Major Outages Notifications

IsDown monitors Service Portal for major outages. A major outage is when Service Portal experiences a critical issue that severely affects one or more services/regions. When Jira Service Management marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Jira Service Management status page for minor outages. A minor outage is when Service Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Jira Service Management status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Jira Service Management publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Jira Service Management and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Jira Service Management and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.