Outage in Jira Service Management
Performance and access related issues with Jira
Resolved MajorIncident Report
Summary AI Generated
**Jira Service Management** experienced a major outage on August 7th, 2026, from 10:27 to 11:49 UTC (approximately 1.4 hours), during which users in the Central European region were unable to access services. The incident broadly affected core functionality including the Service Portal, Opsgenie Alert and Incident Flows, Email Requests, Authentication, Automation, and Purchasing. A fix was applied and the service was fully restored by 11:49 UTC.
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
Components affected
Jira Service Management Service Portal Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Email Requests Jira Service Management Authentication and User Management Jira Service Management Purchasing & Licensing Jira Service Management Signup Jira Service Management Automation for Jira Jira Service Management Jira Service Mangement WebTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/07/2026 12:52PM
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues.
The issue has now been resolved and the service is operating normally for all the customers.
MONITORING
6 days ago - at 08/07/2026 12:22PM
Some customers experienced issues accessing affected services in the Central European region.
We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon.
We should be able to provide more updates in the next one hour or earlier.
INVESTIGATING
6 days ago - at 08/07/2026 11:30AM
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
Latest Jira Service Management outages
Degraded performance of JIRA - 7 days ago
Voice call failures for some India based numbers - 23 days ago
Degraded performance of Jira Automation rules - 24 days ago
Degraded performance of Jira Automation rules - 24 days ago
Reliability issues with Jira and Confluence - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
