Check if Jira Service Management Authentication and User Management is down, official outages, user-reported issues, and outages map.
Jira Service Management Authentication and User Management is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 45 incidents for Jira Service Management Authentication and User Management since started monitoring Jira Service Management status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Jira Service Management Authentication and User Management outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 29, 2025 02:47 AM EDT | 
                                              
                                                Minor
                                              
                                             We have reports of some users in Australia seeing degraded performance of Atlassian cloud. Our te...
                                             | about 19 hours | 
| Oct 20, 2025 03:56 AM EDT | 
                                              
                                                Major
                                              
                                             We have noticed that Atlassian Cloud services are impacted and our teams are actively investigati...
                                             | about 21 hours | 
| Sep 22, 2025 01:38 AM EDT | 
                                              
                                                Minor
                                              
                                             Our team is continuing to monitor Jira and Confluence products following the earlier issues relat...
                                             | about 2 hours | 
| Sep 11, 2025 05:39 AM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating the issue of duplicate issues being created in Jira Service Management and J...
                                             | 13 days | 
| Aug 07, 2025 03:39 PM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating reports of intermittent errors for assets cloud for Jira Service Management ...
                                             | about 2 hours | 
| Jul 30, 2025 03:10 AM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating an issue causing a degraded experience when adding attachments or accessing ...
                                             | 22 minutes | 
| Jul 10, 2025 04:32 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Ji...
                                             | 26 minutes | 
| Jun 25, 2025 05:38 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating reports of errors loading Users and Groups pages in Atlassian Administration...
                                             | about 1 hour | 
| Jun 24, 2025 08:03 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating an issue where multiple customers are unable to open their Jira cloud produc...
                                             | about 2 hours | 
| May 20, 2025 10:14 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating cases of degraded performance for all Jira Work Management, Jira Service Man...
                                             | about 11 hours | 
 
    See what users are saying about Jira Service Management Authentication and User Management issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Authentication and User Management in Jira Service Management handles user verification and manages access control within the system.
Monitoring Jira Service Management since February 2021
Authentication and User Management is part of Jira Service Management. Check the Jira Service Management's status.
19 incidents in 2025
Jira Service Management Authentication and User Management is down. You can check Jira Service Management Authentication and User Management status and incident details on the top of the page. IsDown continuously monitors Jira Service Management Authentication and User Management official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Jira Service Management Authentication and User Management seems to be having problems. You can check Jira Service Management Authentication and User Management status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jira Service Management Authentication and User Management being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jira Service Management Authentication and User Management official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jira Service Management Authentication and User Management last outage was on October 29, 2025 with the title "Degraded performance of Atlassian cloud sites for some customers"
IsDown and DownDetector help users determine if Jira Service Management is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jira Service Management's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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