Is Jira Software Down? Check the current Jira Software status

Jira Software is operational

Updated

Jira Software not working for you?

Monitoring Jira Software since April 2020. Learn more

Monitoring

11 components

Total Incidents in 2025

13 incidents

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Current Jira Software official ongoing incidents

No incidents reported in Jira Software's status page

IsDown pulls data from Jira Software's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Jira Software issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Jira Software problems

  • A

    Amit

    17 days ago

    Jira is unable to connect to file storage service

  • N

    Niamh

    25 days ago

    90% Jira's aren't opening. They keep spooling. Unable to upload files to Jira's either. Keeps failing.

  • S

    Stijn

    3 months ago

    problems with loading queues and incidents: error code: Hash AZVXUU Trace c681e96a082c44edacd12da9dfe71c49

  • W

    Wellington

    4 months ago

    Not a single page of JIRA is loading

  • O

    Oleksiy

    5 months ago

    It loads correctly with the full page content one time out of 5. Other times it loads only partially, with other parts pending or throwing errors.

  • M

    Mattias

    5 months ago

    Projects are not loading. No way to do any work

  • A

    Aziz

    6 months ago

    Can't load all boards of the company

  • I

    Ivo

    6 months ago

    Unable to access our company's Jira

  • M

    Mark

    6 months ago

    Getting error messages from page load. Unable to create or update tickets.

  • X

    X

    7 months ago

    All plugins are non-operational.

  • I

    Izabel

    9 months ago

    Hi, Whenever I try to load into the website, I get an error that says the site can't be reached.

  • D

    Deema

    9 months ago

    Site is not loading at all, I cannot access it

  • R

    Raymond

    9 months ago

    Can't view any sprints right now, just get an error message.

  • M

    Melissa

    9 months ago

    Cannot open individual tickets, Issue searches not available.

  • A

    AB

    9 months ago

    Cannot load issue tickets and support portal fails to submit when trying to report the issue.

  • Y

    ye

    9 months ago

    Cannot view individual tickets.

  • A

    Aeron

    9 months ago

    We couldnt connect to this issue

  • Z

    Zaz

    9 months ago

    Issues and many other pages won't load, can't submit support ticket

  • J

    JV

    9 months ago

    Jira cloud down. not loading issues.

  • D

    Dave

    9 months ago

    unable to log into jira or the admin portal

  • S

    Sris

    9 months ago

    Cannot do anything in jira, not even create a support ticket

  • D

    Duc

    9 months ago

    Log in page internal server error

  • A

    Aravind

    9 months ago

    Unable to open any of the jira issue; however boards are loading

  • J

    Josh

    9 months ago

    Internal Server Error when attempting to load pages

  • T

    tester

    9 months ago

    unable to open any tickets

  • B

    Braden

    9 months ago

    Jira Internal server error Something went wrong! Please try again in a few minutes.

  • L

    Luis

    9 months ago

    I can't access my tickets

  • D

    David

    9 months ago

    Assets not working. Automation page not available.

  • E

    emma

    9 months ago

    Something went wrong Try again later.

  • M

    Mohammed

    9 months ago

    Jira is not accessible, This message is displaying We couldn't load your search criteria. Refresh the page to try again.

  • N

    Niru

    9 months ago

    cannot access Administration

  • S

    Steven

    9 months ago

    yep everything is down at Atlassian including their support portal

  • B

    Bob

    9 months ago

    Can't access issues, Jira settings inaccessible, Atlassian org settings inaccessible, Atlassian profile settings inaccessible.

  • P

    Peter

    12 months ago

    Not being able to open issues

  • S

    Sam

    12 months ago

    Cannot go into tickets in any projects ERROR: 10SU1G6

  • A

    Alex

    12 months ago

    Jira Cloud issues cannot be opened.

  • P

    patricia

    12 months ago

    no task content is not loading

  • D

    Dmytro

    12 months ago

    The ticket can't be opened.

  • R

    Rib

    12 months ago

    Not working, issues are not loading, etc.

  • V

    Vahan

    12 months ago

    Tickets are not opening, very slow connection, not from my side.

  • H

    hatem

    about 1 year ago

    Atlassian Cloud site is unavailable due to scheduled maintenance.

  • T

    Tom

    about 1 year ago

    Project are not accessible without changing rights

  • A

    A

    about 1 year ago

    its just not working, not loading any content

  • P

    Paul

    about 1 year ago

    503 - Service Unavailable

  • D

    DF

    about 1 year ago

    nothing is loading and error 403

  • A

    Alex

    about 1 year ago

    Jira is not working

  • N

    Naitik

    about 1 year ago

    Site is either taking too long or failing with 503

  • A

    Anonymous

    about 1 year ago

    website is not loading correctly - projects don't appear

  • U

    UJ

    about 1 year ago

    Not working

  • F

    Federico

    about 1 year ago

    Doesn’t load

  • S

    Sasha

    about 1 year ago

    Can't open tickets - connectivity issue

  • N

    nc

    about 1 year ago

    lot of 500

  • R

    Raffaele

    about 1 year ago

    HTTP Status 503 - Service Unavailable

Jira Software outage history

IsDown has tracked 347 incidents since started monitoring Jira Software status in April 2020.

  • Feb 13 2025

    We are investigating an issue with email processing failing for Jira/Jira Service Management customers. We will update on the progress of the investigation More details

  • Feb 10 2025

    11 days ago · lasted 15 minutes

    We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes. More details

  • Feb 10 2025

    11 days ago · lasted about 2 hours

    We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes. More details

  • Apr 2020 ...
    IsDown started monitoring Jira Software status

    We've tracked and collected 347 incidents since started monitoring Jira Software status

Sign up and check all outage history

Jira Software outages in the last 30 days

Number of Incidents

10 issues

Last incident

8 days ago

Having problems with Jira Software? What can you do?

  1. First, stay calm.

    • We know it's stressful when Jira Software is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Jira Software already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Jira Software status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Jira Software is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Jira Software status changes

IsDown offers an easy way to monitor Jira Software with maximum flexibility

Major Outages Notifications

IsDown monitors Jira Software for major outages. A major outage is when Jira Software experiences a critical issue that severely affects one or more services/regions. When Jira Software marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Jira Software status page for minor outages. A minor outage is when Jira Software experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Jira Software status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Jira Software publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Jira Software and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Jira Software and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Jira Software down today?

Jira Software isn't down. You can check Jira Software status and incident details on the top of the page. IsDown continuously monitors Jira Software official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Jira Software status?

Jira Software is currently operational. You can check Jira Software status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Jira Software outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Jira Software slow today?

Currently there's no report of Jira Software being slow. Check on the top of the page if there are any reported problems by other users.

How are Jira Software outages detected?

IsDown monitors the Jira Software official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Jira Software outage?

Jira Software last outage was on February 13, 2025 with the title "Email processing failing for Jira/Jira Service Management"

Jira Software not working for you? How do I know if Jira Software is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Jira Software status and outages?
Why use IsDown to monitor Jira Software instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jira Software and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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