Check if Jira Software Authentication and User Management is down, official outages, user-reported issues, and outages map.
Jira Software Authentication and User Management is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Jira Software status data.
IsDown has tracked 37 incidents for Jira Software Authentication and User Management since started monitoring Jira Software status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 22, 2025
01:09 AM EDT
|
Major
Our team is aware that access to Jira and Confluence cloud products was degraded between 04:39 an...
|
about 2 hours |
Sep 03, 2025
08:53 PM EDT
|
Major
We are aware of some users currently receiving error messages such as 'something went wrong' or '...
|
4 days |
Jul 10, 2025
04:32 AM EDT
|
Major
We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Ji...
|
25 minutes |
Jun 24, 2025
08:03 AM EDT
|
Major
We are investigating an issue where multiple customers are unable to open their Jira cloud produc...
|
about 2 hours |
May 26, 2025
01:19 AM EDT
|
Minor
We are aware of issues relating to authentication resulting in 503 gateway error messages. Our te...
|
about 1 hour |
May 20, 2025
10:14 AM EDT
|
Major
We are investigating cases of degraded performance for all Jira Work Management, Jira Service Man...
|
about 11 hours |
May 01, 2025
04:36 AM EDT
|
Minor
From 7:37 to 8:06 UTC, we experienced issues that made Confluence, JIRA, and JSM unavailable or d...
|
9 minutes |
Apr 04, 2025
01:44 AM EDT
|
Minor
We are aware that some customers are experiencing issues when attempting to load their Jira sites...
|
about 8 hours |
Mar 19, 2025
03:45 AM EDT
|
Major
We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Manage...
|
about 11 hours |
Mar 17, 2025
08:43 AM EDT
|
Major
We are currently experiencing delays in automation processing across Jira, Jira Service Managemen...
|
about 10 hours |
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Monitoring Jira Software since April 2020
Authentication and User Management is part of Jira Software. Check the Jira Software's status.
17 incidents in 2025
Jira Software Authentication and User Management isn't down. You can check Jira Software Authentication and User Management status and incident details on the top of the page. IsDown continuously monitors Jira Software Authentication and User Management official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jira Software Authentication and User Management is currently operational. You can check Jira Software Authentication and User Management status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jira Software Authentication and User Management being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jira Software Authentication and User Management official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jira Software Authentication and User Management last outage was on September 22, 2025 with the title "Degraded performance to multiple Atlassian experiences"
IsDown and DownDetector help users determine if Jira Software is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jira Software's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Jira Software with maximum flexibility
IsDown monitors Authentication and User Management for major outages. A major outage is when Authentication and User Management experiences a critical issue that severely affects one or more services/regions. When Jira Software marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Jira Software status page for minor outages. A minor outage is when Authentication and User Management experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Jira Software status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jira Software publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jira Software and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Jira Software and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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