Outage in Jira Software

Users unable to open their Jira cloud products

Resolved Major
June 24, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue where multiple customers are unable to open their Jira cloud products. We will provide additional updates within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/24/2025 01:36PM

The issue affecting Jira access, which occurred between June 24th 9:55 AM UTC and 11:08 AM UTC due to a service scaling problem, has been resolved, and the incident is now closed.

INVESTIGATING 1 day ago - at 06/24/2025 12:03PM

We are investigating an issue where multiple customers are unable to open their Jira cloud products. We will provide additional updates within the next hour.

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