Outage in Jira Software
Some users experiencing issues viewing boards and work items
Resolved MajorIncident Report
Summary AI Generated
Jira Software experienced a 13-hour major incident where some users encountered intermittent errors and degraded performance when viewing boards and work items in Jira Service Management and Jira Cloud. The team identified the root cause and applied a progressive fix that restored normal operations for all affected customers. The service was fully resolved and returned to normal functionality.
We are investigating reports of intermittent errors and degredated performance for some Jira Service Management and Jira Cloud customers.
We will provide further updates within one hour.
Components affected
Jira Software Viewing contentTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 06/09/2026 06:28PM
The issue has now been resolved, and the service is operating normally for all affected customers.
MONITORING
about 18 hours ago - at 06/09/2026 10:36AM
Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations.
We will continue to actively monitor over the next 8 hours to confirm stability.
IDENTIFIED
about 18 hours ago - at 06/09/2026 10:21AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
IDENTIFIED
about 18 hours ago - at 06/09/2026 10:20AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
IDENTIFIED
about 19 hours ago - at 06/09/2026 09:27AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
IDENTIFIED
about 19 hours ago - at 06/09/2026 09:26AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
IDENTIFIED
about 22 hours ago - at 06/09/2026 06:22AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
IDENTIFIED
about 22 hours ago - at 06/09/2026 06:21AM
Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.
We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
INVESTIGATING
about 23 hours ago - at 06/09/2026 05:29AM
We are investigating reports of intermittent errors and degredated performance for some Jira Service Management and Jira Cloud customers.
We will provide further updates within one hour.
Latest Jira Software outages
Degraded performance of Jira automations - 8 days ago
Forge custom fields are not getting created - 21 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
