Outage in Jira Software
Degraded performance affecting Jira Software and Jira Service Management
Resolved MinorIncident Report
Summary AI Generated
Jira Software and Jira Service Management experienced degraded performance for approximately 55 minutes on September 11, 2026 (07:02–07:56 UTC), with affected users encountering errors and delays when accessing Work Items and Boards. A mitigation was deployed, and full recovery was confirmed by 08:37 UTC. All services are now operating normally.
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Components affected
Jira Software Viewing contentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/11/2026 08:37AM
On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards.
The issue has now been resolved, and all services are operating normally.
MONITORING
1 day ago - at 09/11/2026 08:06AM
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
INVESTIGATING
1 day ago - at 09/11/2026 07:46AM
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Latest Jira Software outages
Disrupted JIRA availability in US East - 9 days ago
Degraded performance of JIRA - 11 days ago
Jira - Work Item transition failures - 11 days ago
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