Outage in Jira Software
Degraded Performance Viewing Issues and Boards
Resolved MinorIncident Report
Summary AI Generated
On September 24, 2026, Jira Software and JSM users in the US region experienced approximately 2 hours of degraded performance affecting issue creation, issue viewing, and board loading. Mitigations were deployed and recovery was confirmed before the incident was fully resolved, with the service returning to normal operation.
We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading.
Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/24/2026 03:53PM
On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.
MONITORING
1 day ago - at 09/24/2026 02:58PM
Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding.
We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.
INVESTIGATING
1 day ago - at 09/24/2026 01:54PM
We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading.
Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.
Latest Jira Software outages
Degraded Performance Accessing Jira - 1 day ago
Disrupted JIRA availability in US East - 22 days ago
Degraded performance of JIRA - 24 days ago
Jira - Work Item transition failures - 24 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
