Outage in Jira Software
Degraded performance of JIRA
Resolved MinorIncident Report
Summary AI Generated
**Jira Software – Degraded Performance (4.5 Hours)** On September 1, 2026, Jira Software experienced performance degradation lasting approximately 4.5 hours, primarily impacting forms functionality across a wide range of components including content creation and editing, search, authentication, automation, and more. The root cause was identified during the incident, and teams worked to implement a mitigation. Services were fully restored and returned to normal operation by 21:24 UTC.
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
Components affected
Jira Software Create and edit Jira Software Marketplace Jira Software Viewing content Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 09/01/2026 09:24PM
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
IDENTIFIED
4 days ago - at 09/01/2026 08:33PM
Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
IDENTIFIED
4 days ago - at 09/01/2026 06:27PM
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
INVESTIGATING
4 days ago - at 09/01/2026 05:09PM
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
Latest Jira Software outages
Disrupted JIRA availability in US East - 2 days ago
Jira - Work Item transition failures - 5 days ago
Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items - 5 days ago
Notifications are delayed - 12 days ago
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