Outage in Jira Software
Jira - Work Item transition failures
Resolved MinorIncident Report
Summary AI Generated
Jira Software experienced a service disruption on September 1, 2026, from 04:22 to 10:59 UTC, during which users encountered errors when attempting to transition work items. The issue affected multiple components including issue creation, editing, search, automation, and notifications, among others. The root cause was identified and a fix was applied, with full service restoration confirmed by 11:44 UTC.
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues.
Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
Components affected
Jira Software Create and edit Jira Software Marketplace Jira Software Viewing content Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/01/2026 11:44AM
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions.
The issue has now been resolved and the service is operating normally for all the customers.
MONITORING
5 days ago - at 09/01/2026 10:11AM
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor.
We will provide the next update in the next 1 hour, or sooner if there is a material update.
INVESTIGATING
5 days ago - at 09/01/2026 09:12AM
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues.
Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
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