Jira and Jira Service Management customers in the US-East region experienced performance degradation with automation rule executions, causing delays in rule processing. The incident affected the Automation for Jira component and lasted 1.3 hours before being resolved. Previously delayed automation rules were expected to complete within 12 hours of the resolution.
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On June 6, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
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