Outage in Jira Software
Degraded performance of Notifications
Resolved MinorIncident Report
Summary AI Generated
Jira Software experienced approximately 4 hours of degraded notification performance affecting email, mobile, and Slack notifications across Jira, Jira Service Management, and Confluence in three impacted regions. The issue caused increased latency in notification delivery throughout the incident window. The root cause was identified and teams worked on mitigation to resolve the degradation.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
Components affected
Jira Software NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 08/24/2026 09:30PM
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
INVESTIGATING
2 days ago - at 08/24/2026 08:25PM
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
INVESTIGATING
3 days ago - at 08/24/2026 07:22PM
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
Latest Jira Software outages
Issues accessing Jira Cloud, Jira Service Management and Confluence in some regions - about 4 hours ago
Notifications are delayed - 2 days ago
Performance and access related issues with Jira - 20 days ago
Degraded performance of JIRA - 20 days ago
Degraded performance of Jira Automation rules - about 1 month ago
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