Outage in Jira Software
Performance and access related issues with Jira
Resolved MajorIncident Report
Summary AI Generated
**Jira Software – Performance & Access Incident (August 7, 2026)** On August 7, 2026, between 10:27 and 11:49 UTC (approximately 1.4 hours), users in the Central European region experienced service access issues affecting a broad range of Jira functionality, including authentication, content viewing, search, automation, and administration. A fix was applied, and recovery was confirmed by 11:49 UTC. The service has since returned to normal operation for all customers.
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
Components affected
Jira Software Viewing content Jira Software Administration Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for Jira Jira Software Create and edit Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Mobile Jira Software MarketplaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/07/2026 12:52PM
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues.
The issue has now been resolved and the service is operating normally for all the customers.
MONITORING
1 day ago - at 08/07/2026 12:22PM
Some customers experienced issues accessing affected services in the Central European region.
We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon.
We should be able to provide more updates in the next one hour or earlier.
INVESTIGATING
1 day ago - at 08/07/2026 11:30AM
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
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