Jira Software experienced a major incident where users in some regions were unable to load work items across Atlassian products. The issue affected viewing content and create/edit functionality. The incident lasted 9 minutes and was resolved while the team was actively investigating the problem.
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The issues relating to viewing and creating work items in Jira should now be fully resolved.
A fix has been implemented for the issues some customers have been experiencing with creating and viewing work items in Jira. We are now monitoring for this recovery and will update shortly with further confirmation.
We are aware of users currently experiencing loading work items across Atlassian products in some regions. We are investigating with urgency and will provide update within one hour.
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