Outage in Jira Software

Intermittent failure in Forge app invocation

Resolved Major
July 10, 2025 - Started about 14 hours ago - Lasted 25 minutes
Official incident page

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Outage Details

We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.
Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 07/10/2025 08:32AM

We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution.
Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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