Outage in Jira Software

Issues with authentication across multiple services

Resolved Minor
May 26, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/26/2025 06:27AM

Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.

MONITORING 5 months ago - at 05/26/2025 05:57AM

A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.

INVESTIGATING 5 months ago - at 05/26/2025 05:19AM

We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

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