Outage in Jira Software
Users experiencing issues with login across Atlassian products
Resolved MinorIncident Report
Summary AI Generated
Some users were unable to log in to Atlassian products with their Atlassian accounts on April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC. The incident affected the signup, authentication and user management components across Atlassian products. The underlying issue was addressed and authentication services returned to stable operation with no further impact observed.
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/13/2026 10:17AM
On April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC, some users were unable to log in to Atlassian products with their Atlassian accounts. The underlying issue has been addressed, and authentication services have remained stable with no new impact observed.
MONITORING
about 4 hours ago - at 04/13/2026 08:33AM
Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.
MONITORING
about 5 hours ago - at 04/13/2026 07:29AM
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
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