What is Canva current status?

Canva is currently operational. You can check Canva status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Canva was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Canva status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Canva outages, issues and problems' at the top of the page.

When was the last Canva outage?

Canva last outage was on April 28, 2025 with the title "Issue with Subscription Activation After Payment"

How to monitor or check Canva status?

You can use IsDown service or go to Canva official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Canva is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Canva has issues. Canva official status page might also offer notification options such as email, SMS, or Slack.

Is Canva Down? Check Canva status and current outages

Canva incident history

IsDown has tracked 262 incidents since started monitoring Canva downtimes in February 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Apr 28 2025

Issue with Subscription Activation After Payment

16 days ago · lasted 1 day

We are currently aware of an issue where some users may experience problems with their subscription activating after payment. Our team is actively working to resolve this as quickly as possible. If you were affected, we will automatically proces...
Apr 28 2025

Canva Pro features issues for subscribers via Google Play

16 days ago · lasted about 21 hours

We’re currently experiencing an issue where new Canva Pro subscriptions and renewals made through Google Play may not immediately gain access to paid features after payment. Our team is actively investigating the issue. We recommend users to stay...
Apr 04 2025

Users may encounter issues with downloading design

about 1 month ago · lasted about 2 hours

Users are experiencing issues downloading designs. The impact includes import, export, and print ordering.
Feb 2021 ...

IsDown started monitoring Canva status

We've tracked and collected 262 incidents since started monitoring Canva status

Canva user-reported issues in the last 24 hours

This chart displays the number of user-reported Canva problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about Canva issues

E

Elena

5 days ago

The grid view does not show the full picture, but a cropped, horizontal one, very inconvenient, yesterday everything was fine
M

Margo

14 days ago

Unable to connect and save my work
D

Diana

27 days ago

Canva has been shutting down on me all day.
A

Ash

about 1 month ago

Can't sign in, sign in links don't work.
A

Alex

about 2 months ago

Cannot upload new videos anywhere and all my previously uploaded ones are gone, including my teammate's ones. I am so doomed and the deadline is tomorrow.
S

Shelby

about 2 months ago

Canva is saying i might not be able to upload content because canva isn't working, and I have a good internet connection
J

J

about 2 months ago

Graphics wont load saying server is down
N

Nora

2 months ago

I can't login, and it keeps saying that there's a server issue on their end.
B

Brit

2 months ago

I can't access anything. It keeps telling me I'm offline (but I'm not.) I can't click anything - even for the fix a problem page it says I'm offline. Something is not right on their end.
M

Michayla

2 months ago

Projects won't load. Keep getting error
L

Louise

3 months ago

I cannot use my pro account but I've avail it.
J

jona

3 months ago

Canva kept saying unable to upload an image.
C

Caleb

3 months ago

Wont allow me to upload images. Keeps failing due to server connection.
J

jason

3 months ago

Hi I am trying to upload images on canva but always failed. tried using 2 different devices and 2 different accounts, still unable to upload images. Please help.
W

Whitney

3 months ago

I can't get the website to load and it keeps telling me an error message: "a problem repeatedly occurred on "https://www.canva.com/."
A

Avery

Web Application 3 months ago

Everytime I click to create something it goes blank. Can't edit anything
J

Jordan

3 months ago

Everytime I give someone edit, it goes to can view
S

Sharon

3 months ago

Cannot upload pictures. "Check your connection or Canva servers unreachable."
L

Lyndon

4 months ago

Application in PC doesn't load
D

Debbie

4 months ago

Canva will not load my projects and when i refresh it goes back to the sign in page over and over. the only think i have dont different is upgrade chrome last night
K

Kristine

4 months ago

I can open Canva and I can see my projects, however when I try to open one, the project never loads
S

salah

4 months ago

i cant load my old projects
A

amerlyn

4 months ago

it is not loading my projects
C

Craig

4 months ago

Cannot connect to Canva using HTML embed. Error message is: www.canva.com refused to connect.
B

Bella

4 months ago

when I try to load website, it freezes on a blank white screen
U

ULISES

4 months ago

MY uploads arent uploading
S

Sue

4 months ago

Canva is unable to bulk create/generate my designs
M

Mie

4 months ago

Canøt load canva do to an error - both app and web version not working or going offline
N

Nadia

4 months ago

It is not saving presentations and saying connection was lost. All my other online tabs and pages are working, save, and export. Just not canva
J

Jennifer

4 months ago

Am not able to download or save a very simple FB post image.
J

J

5 months ago

Not uploading and not saving. Error saying it’s on Canva’s end and it’s their servers
S

Stefanie

5 months ago

Cannot open in safari anymore - ipad
N

Nehemiya

5 months ago

Files are not downloading
C

Celia

5 months ago

the website won’t open, says that “a problem has repeatedly occurred”
C

Carrie

5 months ago

can load load my previous designs nor can I upload an image to create a new design
C

Chelsea

5 months ago

I do my login into Canva through clever, and it lodes for a few seconds. Then, it shows text on my screen that Canva had experienced many crashes at the moment. It has happened to about five of my other classmates today. Our whole slideshow we made for school was on Canva, so hopefully it is fixe...
D

Danny

5 months ago

nothing will load, none of my old designs shows up and I cannot upload or make anything
L

Lisa

5 months ago

Page won't load or loads with just a menu down side in plain text
C

Christina

5 months ago

The entire website is not working- nothing is loading. Similar to what happened the other day.
J

Jayden

5 months ago

My Canva won't let me login. I don't know if it's just my internet but it won't let me in.
M

Melver

5 months ago

I was trying to edit something that I will be needing, I am from the Philippines, and I was trying it since 11 AM it'll now I am not able to edit, I mean I can create Blank Template Sizes but when searching and inserting Elements, text and Design there is an error saying in the search bar of Elem...
T

Toshia

6 months ago

I can not log onto Canva, nor can I submit a issue through the help option. I am recieving a 503 - Server error. That means something isn't working on our end.
A

Angie

6 months ago

500 Server Error from website
H

Houds

6 months ago

It keeps giving me an error 505 page, while saying that there are no current issues with the website
Y

Yumiko

6 months ago

I get an error message saying it is down
P

Panagiotis

6 months ago

Issue to open https://www.canva.com/
L

LL

6 months ago

404 error going to main page, failed while searching for templates
D

Dave

6 months ago

Site and App (macOS) down
A

arabella

6 months ago

says '500 - Server error. That means something isn't working on our end. Here's what you can do. Check our status page. It'll tell you about any outages. Please visit our Help Centre for more information. Error code: [8e1fa56bfc47f435-BOM] If you can't access Canva at all, our statu...
A

Annie

6 months ago

Video uploads not working
J

Janea

6 months ago

I currently cannot open it and I am in a hurry because I will do my activity, please give it a solution, hoping it is already fine tomorrow.
Y

yannis

6 months ago

on;y status page availalble
L

Lisa

6 months ago

/temp Block/ website and app are not working
N

neha

6 months ago

the website won't open at all
M

mukeshwer

6 months ago

not working , i tried re installing
D

Dino

6 months ago

Same problem as the others '504 Gateway Time-out' (HD/GER)
G

Gina

6 months ago

temp block - web error code
M

Maria

6 months ago

I can't access the website, or the app
W

Wasim

6 months ago

Canva is not working its says "Tem Block"
B

Barbara

6 months ago

It says temp block on laptop and mobile app says check your internet settings.

Canva outages in the last 30 days

Number of Incidents

2 issues

Last incident

16 days ago

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Check Canva components, services, or regions current status in real-time

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Having problems with Canva? What can you do?

First, stay calm.
- We know it's stressful when Canva is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Canva outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Canva already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Canva status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Canva is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Canva recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Canva status changes?

IsDown offers an easy way to monitor Canva with maximum flexibility

Major Outages Notifications

IsDown monitors Canva for major outages. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. When Canva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Canva status page for minor outages. A minor outage is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Canva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Canva and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.