Is Canva Down? What is the current status?
Canva status is
operational
IsDown gathers data for Canva status from official sources and user reports.
Updated from Canva official status page.
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Chelsea Canva keeps logging me out and displaying error messages. My projects, uploads, and brand kit aren't loading. And now it won't even let me submit a help request.
Sage Ever since i did the Canva update things have no been working. I can’t change my font, my uploads won’t upload, there have been numerous issues since i tried out the new Canva. Please help. I have ...
Edgar Canva is not allowing me to upload anything, stating that I am offline or don't have connecttion
Ainura Canva is not saving any of edits, I'm from Almaty Kazakhstan, Premium subscriber
Milena The canva website shows that i need internet connection, even though any other apps work perfectly fine
Erasyl cannot reach the canva site
Togzhan My canvas doesn't work at all
Key Website is down in Kazakhstan
Andrea I can't view my canva published website.
Shahar Canva dosen't work, all the rest of the websites in my computer and internet work
drea website not working, keeps on loading
Aldrich I use my.canva.sites from canva to publish my websites. As of 9/26/2024 I cannot access any of my 3 websites. My clients cannot access them as well.
Jane Transparent Background not working. Yes, I have Canva Pro.
Agnes There are actions that doesn't work. I have issues changing colors, editing pictures and placement.
Vix Says I'm offline, can't save work. Then I can't connect to their server at all.
Natalie Not adjusting any font sizes
M Shortcut to see all layers not working, not working on right-click either
Yap I have a 4G+ network but the Canva says I don't have a Internet connection, please check.
Bree It wouldn't even load any of my projects. It is saying it is a problem with my connection. I've tried multiple devices and a different wifi connection, still not working. Tried another canva accoun...
Matt The app will not open any of my designs. Error reads "Something went wrong We are unable to reach Canva. Please check your network settings and try again."
Patrick Connecting to Canva is not working now
Siarah Error saying network error
Jessica Not connecting to wifi or mobile data
Daniella The templates are not loading.
Nathan "We are unable to reach canva. Please check your network settings and try again "
Jen images disappear when I use duotone
Janet I can get past the Glow up screen
Carol Transparent background is downloading black
Mandy sluggish, not saving/crashing, not downloading
Kaitlin cannot put images into my designs
Dan Creative isn't loading, site is working very slow. Hard to do anything.
Tom App is not allowing downloads of work
Jenna Unable to download using the app
Margaux I'm not able to open the website
adisa Not loading images uploaded and very slow
Carmel I’m unable to access projects in Canva. I go to accounts and biking and payments and there is an error. I have paid my subscription in July what is the issue. This is urgent as I need access to my ...
Zuzana It freeze on first project I opened and I can’t get back to the main page and anywhere else.
Fatima Dear Canva Support Team, I am writing to report an issue I’ve been experiencing with Canva. Since yesterday, I have been unable to log into my account. Every time I attempt to sign in, I am met wi...
Shalini I am not able to save my designs and videos in my phone's gallery
Stephanie Nothing is loading even after clearing cache and browser history.
Marina It's slow, non responsive and buggy
Ashley Not saving, not loading, features not working. Server issues it seems.
Nathalie Canva says im offline despite being able to be connected to internet in other websites. Different chrome accounts face the same issue
Michelle It's says there's an error 1102
Sofia Error 1102. Worker exceeded resource limits You've requested a page on a website (www.canva.com) that is on the Cloudflare network. An unknown error occurred while rendering the page.
Gabriel Problem with Canva in Skopje, Macedonia. The website is not running
Fahmi Cannot open Canva application on laptop even though already uninstall and install back. Only can use in browser.
Sakina I have lost all my canva designs and my portfolio is empty
Ulandi Am I going blind or are Canva's images blurring?
Clary I can't download anything
Trish App has not been loading
Mel Not receiving verification code
Dilshani In Canva some templates, pictures, and graphic elements have turned into red color.
joseph graphic elements not loading
Ken Canva is definitely down in the US. European custmers can access. And if you call the customer support number, you are limited to online support which is dismal support since you cannot get online ...
Omar Kepps saying trying to reconnect and cant update, save, or download
Navya I was preparing a brochure and the entire texts and logos are not visible. They just disappeared
Monica Canva opens normally, but the projects do not open at all. The pages stay blank.
Jeanette It is bot searching elements
Adrienne The image upscaler is not working. You click to proceed and it just turns blqck
Number of Incidents
6 issues
Last incident
7 days ago
Minor Resolved
We are aware of the issue and working on it.
Minor Resolved
Our team is aware of the issue and is currently working on a fix
Minor Resolved
Users may encounter: - Degraded performance when using Canva on all platforms - Issues when downloading designs in all formats - Issues when publishing Websites
IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Canva with maximum flexibility
IsDown monitors Canva for major outages. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. When Canva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Canva status page for minor outages. A minor outage is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Canva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Canva and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Canva is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Canva status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Canva outages, issues and problems' at the top of the page.
Canva last outage was on September 27, 2024 with the title "Error accessing Canva in Kazakhstan"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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