Canva Status - Is Canva Down?

Canva is having a major outage

Updated

Canva not working for you?
Active incident

Issue with Subscription Activation After Payment

started about 23 hours ago

We are currently aware of an issue where some users may experience problems with their subscription activating after payment. Our team is actively working to resolve this as quickly as possible. ...

Canva issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Canva problems

  • D

    Diana

    Canva has been shutting down on me all day.

  • A

    Ash

    Can't sign in, sign in links don't work.

  • A

    Alex

    Cannot upload new videos anywhere and all my previously uploaded ones are gone, including my teammate's ones. I am so doomed and the deadline is tomorrow.

  • S

    Shelby

    Canva is saying i might not be able to upload content because canva isn't working, and I have a good internet connection

  • J

    J

    Graphics wont load saying server is down

  • N

    Nora

    I can't login, and it keeps saying that there's a server issue on their end.

  • B

    Brit

    I can't access anything. It keeps telling me I'm offline (but I'm not.) I can't click anything - even for the fix a problem page it says I'm offline. Something is not right on their end.

  • M

    Michayla

    Projects won't load. Keep getting error

  • L

    Louise

    I cannot use my pro account but I've avail it.

  • J

    jona

    Canva kept saying unable to upload an image.

  • C

    Caleb

    Wont allow me to upload images. Keeps failing due to server connection.

  • J

    jason

    Hi I am trying to upload images on canva but always failed. tried using 2 different devices and 2 different accounts, still unable to upload images. Please help.

  • W

    Whitney

    I can't get the website to load and it keeps telling me an error message: "a problem repeatedly occurred on "https://www.canva.com/."

  • A

    Avery

    Web Application

    Everytime I click to create something it goes blank. Can't edit anything

  • J

    Jordan

    Everytime I give someone edit, it goes to can view

  • S

    Sharon

    Cannot upload pictures. "Check your connection or Canva servers unreachable."

  • L

    Lyndon

    Application in PC doesn't load

  • D

    Debbie

    Canva will not load my projects and when i refresh it goes back to the sign in page over and over. the only think i have dont different is upgrade chrome last night

  • K

    Kristine

    I can open Canva and I can see my projects, however when I try to open one, the project never loads

  • S

    salah

    i cant load my old projects

  • A

    amerlyn

    it is not loading my projects

  • C

    Craig

    Cannot connect to Canva using HTML embed. Error message is: www.canva.com refused to connect.

  • B

    Bella

    when I try to load website, it freezes on a blank white screen

  • U

    ULISES

    MY uploads arent uploading

  • S

    Sue

    Canva is unable to bulk create/generate my designs

  • M

    Mie

    Canøt load canva do to an error - both app and web version not working or going offline

  • N

    Nadia

    It is not saving presentations and saying connection was lost. All my other online tabs and pages are working, save, and export. Just not canva

  • J

    Jennifer

    Am not able to download or save a very simple FB post image.

  • J

    J

    Not uploading and not saving. Error saying it’s on Canva’s end and it’s their servers

  • S

    Stefanie

    Cannot open in safari anymore - ipad

  • N

    Nehemiya

    Files are not downloading

  • C

    Celia

    the website won’t open, says that “a problem has repeatedly occurred”

  • C

    Carrie

    can load load my previous designs nor can I upload an image to create a new design

  • C

    Chelsea

    I do my login into Canva through clever, and it lodes for a few seconds. Then, it shows text on my screen that Canva had experienced many crashes at the moment. It has happened to about five of my other classmates today. Our whole slideshow we made for school was on Canva, so hopefully it is fixe...

  • D

    Danny

    nothing will load, none of my old designs shows up and I cannot upload or make anything

  • L

    Lisa

    Page won't load or loads with just a menu down side in plain text

  • C

    Christina

    The entire website is not working- nothing is loading. Similar to what happened the other day.

  • J

    Jayden

    My Canva won't let me login. I don't know if it's just my internet but it won't let me in.

  • M

    Melver

    I was trying to edit something that I will be needing, I am from the Philippines, and I was trying it since 11 AM it'll now I am not able to edit, I mean I can create Blank Template Sizes but when searching and inserting Elements, text and Design there is an error saying in the search bar of Elem...

  • T

    Toshia

    I can not log onto Canva, nor can I submit a issue through the help option. I am recieving a 503 - Server error. That means something isn't working on our end.

  • A

    Angie

    500 Server Error from website

  • H

    Houds

    It keeps giving me an error 505 page, while saying that there are no current issues with the website

  • Y

    Yumiko

    I get an error message saying it is down

  • P

    Panagiotis

    Issue to open https://www.canva.com/

  • L

    LL

    404 error going to main page, failed while searching for templates

  • D

    Dave

    Site and App (macOS) down

  • A

    arabella

    says '500 - Server error. That means something isn't working on our end. Here's what you can do. Check our status page. It'll tell you about any outages. Please visit our Help Centre for more information. Error code: [8e1fa56bfc47f435-BOM] If you can't access Canva at all, our statu...

  • A

    Annie

    Video uploads not working

  • J

    Janea

    I currently cannot open it and I am in a hurry because I will do my activity, please give it a solution, hoping it is already fine tomorrow.

  • Y

    yannis

    on;y status page availalble

  • L

    Lisa

    /temp Block/ website and app are not working

  • N

    neha

    the website won't open at all

  • M

    mukeshwer

    not working , i tried re installing

  • D

    Dino

    Same problem as the others '504 Gateway Time-out' (HD/GER)

  • G

    Gina

    temp block - web error code

  • M

    Maria

    I can't access the website, or the app

  • W

    Wasim

    Canva is not working its says "Tem Block"

  • B

    Barbara

    It says temp block on laptop and mobile app says check your internet settings.

  • T

    Thale

    Server not responding (Rotterdam / NL)

  • M

    maryem

    can't open canva on app or website

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Canva outage history

IsDown has tracked 262 incidents since started monitoring Canva status in February 2021.

  • Apr 28 2025

    We’re currently experiencing an issue where new Canva Pro subscriptions and renewals made through Google Play may not immediately gain access to paid features after payment. Our team is actively investigating the issue. We recommend users to stay... More details

  • Apr 04 2025

    25 days ago · lasted about 2 hours

    Users are experiencing issues downloading designs. The impact includes import, export, and print ordering. More details

  • Feb 2021 ...
    IsDown started monitoring Canva status

    We've tracked and collected 262 incidents since started monitoring Canva status

Sign up and check all outage history

Having problems with Canva? What can you do?

  1. First, stay calm.

    • We know it's stressful when Canva is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Canva already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Canva status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Canva is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 9 Canva services and regions

13 incidents in 2025

Canva outages in the last 30 days

Number of Incidents

3 issues

Last incident

1 days ago

Companies that monitor Canva also follow the status of these services

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Frequently Asked Questions

Is Canva down today?

Canva is down. You can check Canva status and incident details on the top of the page. IsDown continuously monitors Canva official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Canva status?

Canva seems to be having problems. You can check Canva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Canva outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Canva slow today?

Yes, Canva might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Canva outages detected?

IsDown monitors the Canva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Canva outage?

Canva last outage was on April 28, 2025 with the title "Issue with Subscription Activation After Payment"

Canva not working for you? How do I know if Canva is down?

How can I check Canva status and outages?

Why use IsDown to monitor Canva instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Canva status changes?

IsDown offers an easy way to monitor Canva with maximum flexibility

Major Outages Notifications

IsDown monitors Canva for major outages. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. When Canva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Canva status page for minor outages. A minor outage is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Canva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Canva and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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