Check if Canva is down, official outages, user-reported issues, and outages map.
Canva is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 295 incidents since started monitoring Canva status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Canva outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
12:10 PM EDT
|
Minor
Users may experience issues when trying to generate videos through Magic Media.
|
about 13 hours |
|
Oct 28, 2025
03:03 PM EDT
|
Major
We are currently investigating an issue where some users are unable to add credit cards as a paym...
|
about 1 hour |
|
Oct 20, 2025
03:14 AM EDT
|
Major
We’re aware that Canva and its features are currently unavailable for some users. Our team is act...
|
about 15 hours |
|
Oct 14, 2025
10:43 AM EDT
|
Major
We are currently investigating this issue.
|
about 8 hours |
|
Oct 07, 2025
05:43 AM EDT
|
Major
We've noticed an increase in failed and slow uploads in some regions, and are investigating
|
38 minutes |
|
Oct 02, 2025
04:49 AM EDT
|
Minor
We’re currently investigating critical issues affecting users on iOS 26.0. The main impact is on ...
|
5 days |
|
Sep 30, 2025
08:59 PM EDT
|
Major
We are currently investigating an issue wherein our users are unable to import files from most ap...
|
about 1 hour |
|
Sep 22, 2025
06:41 PM EDT
|
Minor
We are currently conducting maintenance for Brankit during this time:
Logged in users will not b...
|
32 minutes |
|
Sep 16, 2025
01:06 PM EDT
|
Major
Users are experiencing issues with folders wherein the subfolders appear outside the main folders...
|
about 3 hours |
|
Sep 10, 2025
02:16 AM EDT
|
Major
We are currently investigating reports of users experiencing errors when attempting to process pa...
|
about 2 hours |
See what users are saying about Canva issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Canva server is unreachable.
Angry - Canva has been failing to load for the past hour. All of my other sites are working without issues, I have rebooted twice, and cleared all cookies. I pay a premium for this service and it's DOWN for the second time in a frigging week, IN THE MIDDLE of my work day. Unacceptable..
Cannot reach Canva page on any web browser. On trying to connect to www.canva.com, receive the following: "It looks like the webpage at https://www.canva.com/ might be having issues, or it may have moved permanently to a new web address.".
Kelly - Why can't I open both canva application and website? I hope it can be solved as soon as possible, cause i have to make something important there. Thank you.
Jenni - Canva is not available on the Laptop. I can Open the App on my mobile phone..
Malak - I have a presentation i couldn’t download it yesterday and today the site doesn’t work doesn’t give me access.
Bhatti - Can't Login or access Canva. Neither on the website nor on app..
mika - can't work at all, this is unacceptable from canva, we pay premium and its not even working!!!.
Chloe - The UI is there, but the contents such as templates, fonts and projects (etc.) have 'failed to load'..
503 - Server error. That means something isn't working on our end. Here's what you can do. Check our status page. It'll tell you about any outages. Please visit our Help Center for more information. Error code: [9916c03eaee7286b-AMS] If you can't access Canva at all, our status page wi....
Rehan - It's showing that there is an internet issue and app doesn't opening.
503 error message - can't access site.
Gio - Bugs/Technical Issues on website..
Met with "There was an issue on our end" when attempting to access projects on home page. I can't upload any files..
Jessica - Won't allow file to download and keeps popping up messages about payment.
Canva is just providing an error message saying the page is down..
Not able to access the site.
Hayley - Lack of being able to edit and now cannot log in.
Canva went down with a 503 error. When trying to login I get error code 98e7b3a52a76a44f.
Canva not allowing access to website or homepage.
Canva not loading. Error 98e7c726d9e9c598.
"503 - Server error. That means something isn't working on our end.".
website is showing 503 error.
Canvas is down, can’t access the homepage or anything.
Melany - ''We couldn't load your content. Reload this page or try again later.''.
Paige - Getting the "trying to reconnect" error every time I try to edit anything. Functionally useless at this time for anything other than downloading things I have already created. Windows 11, Microsoft Edge browser..
perris - everything is just loading incredibly slow on both my computer and phone. great internet connection fast everywhere else.
Adrian - It's way too slow, and I can't upload any image.
SG - Unable to save files, upload designs, edit brand kit... basically not utility at the moment .
Char - Upload, elements and some left side features doesnt load atm.
| Component | Status | Details |
|---|---|---|
| Mobile Applications status | OK | View details |
| Web Application status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Canva. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Graphic design platform that allows users to create, edit, and share designs, with support for web and mobile applications across Android and iOS devices.
Monitoring Canva since February 2021
Tracking 9 Canva services and regions
49 incidents in 2025
IsDown is a status page aggregator that monitors if Canva and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Canva, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Canva (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Canva's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Canva and other services.
IsDown checks Canva official status page for major/minor outages or downtimes. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. A minor incident is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Canva outage, we send you an alert and update your dashboard and status page.
Canva and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Canva status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Canva but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Canva and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Canva and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Canva down?'
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While Downdetector relies on user-submitted reports to detect Canva outages, IsDown monitors Canva's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Canva status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Canva in a single dashboard. | ||
| Instant Canva outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Canva official status and user-reported issues. | ||
| Maintenance feed for Canva | ||
| Granular alerts filtering by Canva components and regions. |
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Canva isn't down. You can check Canva status and incident details on the top of the page. IsDown continuously monitors Canva official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Canva is currently operational. You can check Canva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Canva being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Canva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Canva last outage was on October 29, 2025 with the title "Users are experiencing issues generating video through Magic Media"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Canva is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Canva's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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